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Delfin MTL202DS Industrial Single Phase Vacuum Cleaner

SKU MTL202DS-001
$3,921.50
Option

Notify me when back in stock

Why Buy From Us

The Delfin Mistral 202DS is the best-selling machine in the Delfin range, and it's easy to see why. It runs two single-phase motors, carries a large M-class PTFE filter, and moves easily around a worksite — serious industrial dust extraction in a compact, mobile unit that plugs into a standard power point.

It's built for removing dust and solids from laboratories, workshops, and production plants. The M-class filter handles fine dust, and the range of options — HEPA H14, stainless tank, Longopac bagging, oven version — means one platform covers everything from food-grade hygiene to silica containment on a construction site.

Delfin MTL 202DS — Best-Selling Single-Phase Industrial Dry Vacuum, M-Class Filtration

Twin-Motor Suction

Two bypass motors sit in a sound-insulated steel casing, each with its own switch. Together they deliver 2,500mm water lift and 360 m³/h airflow, so the machine collects dust and debris quickly. A tangential inlet and cyclonic pre-separation protect the filter, and running one motor instead of two on lighter jobs saves energy.

M-Class Filtration With Dustop Cleaning

A large 30,000 cm² M-class PTFE cartridge filter traps even fine dust, keeping the work area clean and safe. Delfin's Dustop reverse-pulse system cleans the filter without opening the machine or releasing dust into the air, so suction stays constant and the operator stays protected.

Tough, Mobile All-Steel Build

Full painted steel construction resists impact and lasts in demanding environments. Despite that, it's compact (59 x 48 x 110cm) and only 35kg, with two fixed wheels and two locking castors, so it moves easily into tight spaces and locks in place when you're working.

Fast, Safe Waste Collection

Collected material drops into a 20-litre wheeled steel container that releases to the floor and rolls to the dumping point, so there's no heavy lifting. Optional disposable bags or the Longopac continuous bagging system keep dust contained during disposal — important for hazardous material like silica from cement.

Built Around the Operator

A low 76 dB(A) noise level means it can run in occupied areas without much disturbance. The filter swaps out via five small bolts, the accessory kit is included, and clear green/orange lights show power and filter blockage, so the machine is simple to run from day one with low maintenance.

Common Applications

  • Laboratories and workshops — general dust and debris cleanup
  • Production plants — keeping manufacturing areas clean
  • Chemical and pharmaceutical — safe extraction of fine powders
  • Construction sites — managing dry dust and debris including silica
  • Textile and fabrication — capturing lint, fibres, and workshop dust
  • General industrial maintenance — versatile dry cleaning across tasks

Technical Specifications

  • Power Supply: 240V, 50Hz (single phase)
  • Power: 2.3kW
  • Max Water Lift: 2,500mm H₂O
  • Max Airflow: 360 m³/h
  • Suction Inlet: 50mm
  • Noise Level (EN ISO 3744): 76 dB(A)
  • Filter Type: Cartridge (Polyester PTFE), M-Class
  • Filtration Surface: 30,000 cm² (360mm diameter)
  • Air Load on Filter: 120 m³/m²/h
  • Cleaning System: Dustop Reverse Pulse
  • Discharge System: Roll-out container
  • Capacity: 20 Litres
  • Dimensions: 59 x 48 x 110cm (H)
  • Weight: 35kg
  • Includes: Standard accessory kit — hose, S-wand, crevice tool, floor brush, round brush

Options to Enhance Your 202DS

  • H14 HEPA filter — traps ultra-fine hazardous dust at 99.995% efficiency, for sensitive industries needing maximum containment
  • Stainless steel collection tank — for hygienic environments like food production, easier to clean and corrosion-resistant
  • 50mm tool set — wider hose and tools for faster pickup of larger debris
  • Earth grounding kit — clamps to earth to dissipate static safely, for potentially explosive environments
  • Longopac continuous bagging — seals waste into a 20-metre continuous bag, cutting dust exposure during disposal — ideal for silica
  • Oven and bakery version — NOMEX filter, thermal and antistatic accessories, and a 40mm oven kit for high-temperature cleaning
  • 202DS ECO M — side channel blower for continuous 24/7 maintenance-free operation
  • TÜV certified option — certified safe construction for handling fine and toxic dust to strict industry standards
What makes the 202DS the best-selling industrial vacuum?

Its combination of dual bypass motors, M-class PTFE filtration, compact design, and mobility. It's trusted across workshops, production plants, and hazardous-dust environments like cement and pharmaceuticals for its performance and reliability.

Is the 202DS suitable for silica dust?

Yes. The M-class filter, combined with the optional H14 HEPA filter and Longopac bagging system, makes it effective and safer for handling silica dust — a common concern on construction sites.

What filter does the 202DS use?

A large 30,000 cm² M-class PTFE cartridge filter, with an optional upgrade to HEPA H14. The Dustop reverse-pulse cleaning system keeps the filter clean for consistent suction.

Is it easy to move around a worksite?

Yes. It's compact (59 x 48 x 110cm), weighs only 35kg, and has two fixed wheels plus two locking castors for good manoeuvrability, even in tight industrial spaces.

How does the Dustop filter cleaning work?

It uses reverse-pulse cleaning — a manual mechanism that dislodges fine dust from the cartridge filter without opening the vacuum or releasing particles into the air. That maintains suction and improves safety.

Is the 202DS built for continuous use?

The standard model suits intermittent or frequent use through the day. For 24/7 continuous operation, the 202DS ECO M variant with a side channel blower is the better fit.

What's included with the vacuum?

The standard accessory kit includes a suction hose, S-wand, crevice tool, floor brush, and round brush — everything needed to start straight away.

Related articles and links:

Description

The Delfin Mistral 202DS is the best-selling machine in the Delfin range, and it's easy to see why. It runs two single-phase motors, carries a large M-class PTFE filter, and moves easily around a worksite — serious industrial dust extraction in a compact, mobile unit that plugs into a standard power point.

It's built for removing dust and solids from laboratories, workshops, and production plants. The M-class filter handles fine dust, and the range of options — HEPA H14, stainless tank, Longopac bagging, oven version — means one platform covers everything from food-grade hygiene to silica containment on a construction site.

Delfin MTL 202DS — Best-Selling Single-Phase Industrial Dry Vacuum, M-Class Filtration

Twin-Motor Suction

Two bypass motors sit in a sound-insulated steel casing, each with its own switch. Together they deliver 2,500mm water lift and 360 m³/h airflow, so the machine collects dust and debris quickly. A tangential inlet and cyclonic pre-separation protect the filter, and running one motor instead of two on lighter jobs saves energy.

M-Class Filtration With Dustop Cleaning

A large 30,000 cm² M-class PTFE cartridge filter traps even fine dust, keeping the work area clean and safe. Delfin's Dustop reverse-pulse system cleans the filter without opening the machine or releasing dust into the air, so suction stays constant and the operator stays protected.

Tough, Mobile All-Steel Build

Full painted steel construction resists impact and lasts in demanding environments. Despite that, it's compact (59 x 48 x 110cm) and only 35kg, with two fixed wheels and two locking castors, so it moves easily into tight spaces and locks in place when you're working.

Fast, Safe Waste Collection

Collected material drops into a 20-litre wheeled steel container that releases to the floor and rolls to the dumping point, so there's no heavy lifting. Optional disposable bags or the Longopac continuous bagging system keep dust contained during disposal — important for hazardous material like silica from cement.

Built Around the Operator

A low 76 dB(A) noise level means it can run in occupied areas without much disturbance. The filter swaps out via five small bolts, the accessory kit is included, and clear green/orange lights show power and filter blockage, so the machine is simple to run from day one with low maintenance.

Common Applications

  • Laboratories and workshops — general dust and debris cleanup
  • Production plants — keeping manufacturing areas clean
  • Chemical and pharmaceutical — safe extraction of fine powders
  • Construction sites — managing dry dust and debris including silica
  • Textile and fabrication — capturing lint, fibres, and workshop dust
  • General industrial maintenance — versatile dry cleaning across tasks

Technical Specifications

  • Power Supply: 240V, 50Hz (single phase)
  • Power: 2.3kW
  • Max Water Lift: 2,500mm H₂O
  • Max Airflow: 360 m³/h
  • Suction Inlet: 50mm
  • Noise Level (EN ISO 3744): 76 dB(A)
  • Filter Type: Cartridge (Polyester PTFE), M-Class
  • Filtration Surface: 30,000 cm² (360mm diameter)
  • Air Load on Filter: 120 m³/m²/h
  • Cleaning System: Dustop Reverse Pulse
  • Discharge System: Roll-out container
  • Capacity: 20 Litres
  • Dimensions: 59 x 48 x 110cm (H)
  • Weight: 35kg
  • Includes: Standard accessory kit — hose, S-wand, crevice tool, floor brush, round brush

Options to Enhance Your 202DS

  • H14 HEPA filter — traps ultra-fine hazardous dust at 99.995% efficiency, for sensitive industries needing maximum containment
  • Stainless steel collection tank — for hygienic environments like food production, easier to clean and corrosion-resistant
  • 50mm tool set — wider hose and tools for faster pickup of larger debris
  • Earth grounding kit — clamps to earth to dissipate static safely, for potentially explosive environments
  • Longopac continuous bagging — seals waste into a 20-metre continuous bag, cutting dust exposure during disposal — ideal for silica
  • Oven and bakery version — NOMEX filter, thermal and antistatic accessories, and a 40mm oven kit for high-temperature cleaning
  • 202DS ECO M — side channel blower for continuous 24/7 maintenance-free operation
  • TÜV certified option — certified safe construction for handling fine and toxic dust to strict industry standards
What makes the 202DS the best-selling industrial vacuum?

Its combination of dual bypass motors, M-class PTFE filtration, compact design, and mobility. It's trusted across workshops, production plants, and hazardous-dust environments like cement and pharmaceuticals for its performance and reliability.

Is the 202DS suitable for silica dust?

Yes. The M-class filter, combined with the optional H14 HEPA filter and Longopac bagging system, makes it effective and safer for handling silica dust — a common concern on construction sites.

What filter does the 202DS use?

A large 30,000 cm² M-class PTFE cartridge filter, with an optional upgrade to HEPA H14. The Dustop reverse-pulse cleaning system keeps the filter clean for consistent suction.

Is it easy to move around a worksite?

Yes. It's compact (59 x 48 x 110cm), weighs only 35kg, and has two fixed wheels plus two locking castors for good manoeuvrability, even in tight industrial spaces.

How does the Dustop filter cleaning work?

It uses reverse-pulse cleaning — a manual mechanism that dislodges fine dust from the cartridge filter without opening the vacuum or releasing particles into the air. That maintains suction and improves safety.

Is the 202DS built for continuous use?

The standard model suits intermittent or frequent use through the day. For 24/7 continuous operation, the 202DS ECO M variant with a side channel blower is the better fit.

What's included with the vacuum?

The standard accessory kit includes a suction hose, S-wand, crevice tool, floor brush, and round brush — everything needed to start straight away.

Related articles and links:

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

STORE FAQs

We offer standard shipping across Australia. Orders over $500 receive free standard shipping, subject to our shipping policy regarding bulky items.

We accept returns within 30 days of purchase for unused items in original packaging.

Yes, we offer competitive pricing for bulk orders. Contact our team for a custom quote.

Yes. Save on delivery fee and get in touch with our team to organise collection.

Order processing times may vary based on a number of reasons. However, generally orders are processed within 2 - 4 business days.

Shipping can vary due to the product purchased, the customers location and other factors. However you can expect your product to arrive within 2 - 10 days.

The majority of products have a minimum of 12 months warranty. This can change however from brand to brand. Get in touch with our team to find out more.

As we stock a broad range of products and brands, servicing and repairs can also vary. Get in contact with our team to discuss further.

Yes we do. If you need a spare or replacement part and don't see it on our site, get in touch with our team as we will most likely be able to source it for you.

Aussie Wide Shipping

Fast and competitive

Lifetime Support

Product lifetime support

Spare parts

We source spare parts

Buying in bulk?

Request a quote

Description

The Delfin Mistral 202DS is the best-selling machine in the Delfin range, and it's easy to see why. It runs two single-phase motors, carries a large M-class PTFE filter, and moves easily around a worksite — serious industrial dust extraction in a compact, mobile unit that plugs into a standard power point.

It's built for removing dust and solids from laboratories, workshops, and production plants. The M-class filter handles fine dust, and the range of options — HEPA H14, stainless tank, Longopac bagging, oven version — means one platform covers everything from food-grade hygiene to silica containment on a construction site.

Delfin MTL 202DS — Best-Selling Single-Phase Industrial Dry Vacuum, M-Class Filtration

Twin-Motor Suction

Two bypass motors sit in a sound-insulated steel casing, each with its own switch. Together they deliver 2,500mm water lift and 360 m³/h airflow, so the machine collects dust and debris quickly. A tangential inlet and cyclonic pre-separation protect the filter, and running one motor instead of two on lighter jobs saves energy.

M-Class Filtration With Dustop Cleaning

A large 30,000 cm² M-class PTFE cartridge filter traps even fine dust, keeping the work area clean and safe. Delfin's Dustop reverse-pulse system cleans the filter without opening the machine or releasing dust into the air, so suction stays constant and the operator stays protected.

Tough, Mobile All-Steel Build

Full painted steel construction resists impact and lasts in demanding environments. Despite that, it's compact (59 x 48 x 110cm) and only 35kg, with two fixed wheels and two locking castors, so it moves easily into tight spaces and locks in place when you're working.

Fast, Safe Waste Collection

Collected material drops into a 20-litre wheeled steel container that releases to the floor and rolls to the dumping point, so there's no heavy lifting. Optional disposable bags or the Longopac continuous bagging system keep dust contained during disposal — important for hazardous material like silica from cement.

Built Around the Operator

A low 76 dB(A) noise level means it can run in occupied areas without much disturbance. The filter swaps out via five small bolts, the accessory kit is included, and clear green/orange lights show power and filter blockage, so the machine is simple to run from day one with low maintenance.

Common Applications

  • Laboratories and workshops — general dust and debris cleanup
  • Production plants — keeping manufacturing areas clean
  • Chemical and pharmaceutical — safe extraction of fine powders
  • Construction sites — managing dry dust and debris including silica
  • Textile and fabrication — capturing lint, fibres, and workshop dust
  • General industrial maintenance — versatile dry cleaning across tasks

Technical Specifications

  • Power Supply: 240V, 50Hz (single phase)
  • Power: 2.3kW
  • Max Water Lift: 2,500mm H₂O
  • Max Airflow: 360 m³/h
  • Suction Inlet: 50mm
  • Noise Level (EN ISO 3744): 76 dB(A)
  • Filter Type: Cartridge (Polyester PTFE), M-Class
  • Filtration Surface: 30,000 cm² (360mm diameter)
  • Air Load on Filter: 120 m³/m²/h
  • Cleaning System: Dustop Reverse Pulse
  • Discharge System: Roll-out container
  • Capacity: 20 Litres
  • Dimensions: 59 x 48 x 110cm (H)
  • Weight: 35kg
  • Includes: Standard accessory kit — hose, S-wand, crevice tool, floor brush, round brush

Options to Enhance Your 202DS

  • H14 HEPA filter — traps ultra-fine hazardous dust at 99.995% efficiency, for sensitive industries needing maximum containment
  • Stainless steel collection tank — for hygienic environments like food production, easier to clean and corrosion-resistant
  • 50mm tool set — wider hose and tools for faster pickup of larger debris
  • Earth grounding kit — clamps to earth to dissipate static safely, for potentially explosive environments
  • Longopac continuous bagging — seals waste into a 20-metre continuous bag, cutting dust exposure during disposal — ideal for silica
  • Oven and bakery version — NOMEX filter, thermal and antistatic accessories, and a 40mm oven kit for high-temperature cleaning
  • 202DS ECO M — side channel blower for continuous 24/7 maintenance-free operation
  • TÜV certified option — certified safe construction for handling fine and toxic dust to strict industry standards
What makes the 202DS the best-selling industrial vacuum?

Its combination of dual bypass motors, M-class PTFE filtration, compact design, and mobility. It's trusted across workshops, production plants, and hazardous-dust environments like cement and pharmaceuticals for its performance and reliability.

Is the 202DS suitable for silica dust?

Yes. The M-class filter, combined with the optional H14 HEPA filter and Longopac bagging system, makes it effective and safer for handling silica dust — a common concern on construction sites.

What filter does the 202DS use?

A large 30,000 cm² M-class PTFE cartridge filter, with an optional upgrade to HEPA H14. The Dustop reverse-pulse cleaning system keeps the filter clean for consistent suction.

Is it easy to move around a worksite?

Yes. It's compact (59 x 48 x 110cm), weighs only 35kg, and has two fixed wheels plus two locking castors for good manoeuvrability, even in tight industrial spaces.

How does the Dustop filter cleaning work?

It uses reverse-pulse cleaning — a manual mechanism that dislodges fine dust from the cartridge filter without opening the vacuum or releasing particles into the air. That maintains suction and improves safety.

Is the 202DS built for continuous use?

The standard model suits intermittent or frequent use through the day. For 24/7 continuous operation, the 202DS ECO M variant with a side channel blower is the better fit.

What's included with the vacuum?

The standard accessory kit includes a suction hose, S-wand, crevice tool, floor brush, and round brush — everything needed to start straight away.

Related articles and links:

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.