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MIRA 40 - Battery Powered Compact Floor Scrubber

by Mira
SKU VMIRA
Save $300.00
Original Price $5,999.00
Current Price $5,699.00

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Why Buy From Us

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The MIRA Battery Powered Floor Scrubber gives you the same cord-free convenience as premium commercial scrubbers, at a far more accessible price. It's a compact walk-behind machine built for cleaning hard floors in schools, offices, hospitals, retail stores, and warehouses — without trailing a cord, without mains power at the wall, and without the price tag that usually comes with cordless commercial cleaning.

Dual 36V lithium batteries mean you clean with one while the other charges, so the machine keeps working through longer sessions rather than stopping to recharge. Combined with a stainless steel frame and intelligent water and energy management, the MIRA delivers professional cordless results for teams that want the convenience of a premium scrubber without paying a premium price.

Is the MIRA Cordless Floor Scrubber Right for Your cleaning Business?

The MIRA is built for businesses that want cordless commercial floor cleaning without the cost of top-tier brands. Its compact 410mm width and dual-battery system suit schools, medical clinics, offices, retail floors, and warehouses where cord-free manoeuvrability matters and daily runtime needs to stretch across a full shift. If you've looked at premium cordless scrubbers and found them out of budget, the MIRA delivers comparable everyday performance at a fraction of the cost — which makes it a practical first cordless machine for teams stepping up from mopping or corded units.

Dual Battery System for Non-Stop Cleaning

  • Two 36V lithium batteries (13AH) included — run one while the other charges, so cleaning continues through longer sessions instead of pausing to recharge mid-job
  • Up to 90 minutes runtime on maximum power, or 4 hours in low-speed polish mode — enough working time to cover a full shift's floors on a single battery rotation, so large areas are cleaned without interruption
  • 4-hour recharge with up to 1,500 charge cycles per battery — the fast recharge keeps the spare ready and the high cycle count means years of daily use, so the batteries last the life of the machine rather than needing early replacement

Versatile 3-Speed Brush Motor

  • Adjustable brush speeds of 145 / 175 / 220 RPM — match brush speed to the surface and soil level, so you scrub aggressively on heavy grime and polish gently on finished floors from the one machine
  • 30kg brush pressure with medium blue brushes — firm downward pressure drives the brush into the floor, so dirt lifts out of surface texture across all hard floor types rather than being skimmed over

Smart Water and Energy Management

  • 3L clean water tank and 5L dirty water recovery tank with float shut-off — the auto cut-off stops the recovery tank overfilling, so you avoid spills and protect the vacuum motor from water damage
  • Uses only 3L of water per fill — low water consumption reduces refills and waste, so you clean more floor between tank stops and use less water overall
  • Digital control panel with eco mode, usage timer, and speed settings — everything adjusts from one panel with an eco mode that extends runtime, so operators manage the machine easily and get more cleaning per charge

Built for Commercial Durability

  • Heavy-duty stainless steel frame — resists the knocks and moisture of daily commercial use, so the machine holds up to being moved between sites and stored in working environments
  • 4-edge reversible squeegee blades — rotate to a fresh edge as they wear rather than replacing the whole blade, so water pickup stays effective and running costs stay low
  • Vertical positioning with 360° inclination — the machine tilts into tight spaces and stands stably for storage, so it cleans awkward areas and stores compactly between jobs

What's Included

  • 2 x 36V lithium batteries (13AH)
  • Battery charger
  • Quick-reference user guide

Technical Specifications

  • Batteries: 2 x 36V lithium (13AH) — one required for operation, bonus battery included to extend working time
  • Charge cycles: Up to 1,500 per battery
  • Working width: 410mm
  • Runtime: Up to 90 mins per battery at max function; up to 4 hours per battery polishing on low speed
  • Recharge time: Up to 4 hours
  • Brush speeds: 3-speed, 145 / 175 / 220 RPM
  • Brush pressure: 30kg
  • Clean water tank: 3L
  • Recovery tank: 5L with float auto cut-off
  • Vacuum motor: 36V two-stage 8-speed suction
  • Control: Single multi-function digital panel with usage timer, eco mode, and battery level indicator
  • Squeegee: Reversible blades (4 edges)
  • Water consumption: 3L (15 mins @ max 100%, 30 mins @ 50% eco mode)
  • Cleaning solution: Water or low-foam detergent
  • Surfaces: Suitable for hard floor surfaces

Latest Model Improvements

  • Auto shut-off float system when the recovery tank is full
  • Improved handle support
  • Improved squeegee locking system
  • New adjustable rear squeegee wheel
  • Long-lasting aluminium drive bush
  • Recovery tank sealing gasket upgraded to silicone
  • Improved motor wiring

Download the Mira 40 product manual.
Download the Mira 40 brochure.

Not Sure If a Cordless Scrubber Suits Your Floors?

If you're weighing up cordless versus corded, or comparing the MIRA against a premium machine, our team can help you work out what suits your floor area and budget. Call us on 1300 404 226 and we'll give you an honest recommendation.

How does the MIRA compare to premium cordless scrubbers?

The MIRA delivers the same core benefit as premium cordless machines — cord-free commercial floor scrubbing with dual batteries for extended runtime — at a significantly lower price. It covers the everyday cleaning most businesses need: hard floors in schools, offices, clinics, retail, and warehouses. Premium machines may offer additional features or larger cleaning widths, but for teams wanting reliable cordless performance without the premium price, the MIRA covers the job.

How long does the MIRA run on a charge?

Each battery runs up to 90 minutes at maximum power, or up to 4 hours in low-speed polish mode. Because two batteries are included, you run one while the other charges — so total working time extends across a full shift without waiting for a recharge. Full recharge takes up to 4 hours.

What floors can the MIRA clean?

The MIRA is designed for hard floor surfaces — tile, vinyl, sealed concrete, timber, and similar. The three brush speeds let you scrub heavier soil or polish finished floors, and the 30kg brush pressure drives the brush into the surface for effective cleaning across floor types. It's not designed for carpet.

Is the MIRA suitable for a small cleaning business?

Yes. Its lower price point compared to premium cordless scrubbers makes it a practical first machine for small businesses stepping up from mopping or corded units. The compact 410mm width suits smaller commercial spaces, and the dual-battery system provides enough runtime for a full round of daily cleaning.

Related articles and links:

Description

The MIRA Battery Powered Floor Scrubber gives you the same cord-free convenience as premium commercial scrubbers, at a far more accessible price. It's a compact walk-behind machine built for cleaning hard floors in schools, offices, hospitals, retail stores, and warehouses — without trailing a cord, without mains power at the wall, and without the price tag that usually comes with cordless commercial cleaning.

Dual 36V lithium batteries mean you clean with one while the other charges, so the machine keeps working through longer sessions rather than stopping to recharge. Combined with a stainless steel frame and intelligent water and energy management, the MIRA delivers professional cordless results for teams that want the convenience of a premium scrubber without paying a premium price.

Is the MIRA Cordless Floor Scrubber Right for Your cleaning Business?

The MIRA is built for businesses that want cordless commercial floor cleaning without the cost of top-tier brands. Its compact 410mm width and dual-battery system suit schools, medical clinics, offices, retail floors, and warehouses where cord-free manoeuvrability matters and daily runtime needs to stretch across a full shift. If you've looked at premium cordless scrubbers and found them out of budget, the MIRA delivers comparable everyday performance at a fraction of the cost — which makes it a practical first cordless machine for teams stepping up from mopping or corded units.

Dual Battery System for Non-Stop Cleaning

  • Two 36V lithium batteries (13AH) included — run one while the other charges, so cleaning continues through longer sessions instead of pausing to recharge mid-job
  • Up to 90 minutes runtime on maximum power, or 4 hours in low-speed polish mode — enough working time to cover a full shift's floors on a single battery rotation, so large areas are cleaned without interruption
  • 4-hour recharge with up to 1,500 charge cycles per battery — the fast recharge keeps the spare ready and the high cycle count means years of daily use, so the batteries last the life of the machine rather than needing early replacement

Versatile 3-Speed Brush Motor

  • Adjustable brush speeds of 145 / 175 / 220 RPM — match brush speed to the surface and soil level, so you scrub aggressively on heavy grime and polish gently on finished floors from the one machine
  • 30kg brush pressure with medium blue brushes — firm downward pressure drives the brush into the floor, so dirt lifts out of surface texture across all hard floor types rather than being skimmed over

Smart Water and Energy Management

  • 3L clean water tank and 5L dirty water recovery tank with float shut-off — the auto cut-off stops the recovery tank overfilling, so you avoid spills and protect the vacuum motor from water damage
  • Uses only 3L of water per fill — low water consumption reduces refills and waste, so you clean more floor between tank stops and use less water overall
  • Digital control panel with eco mode, usage timer, and speed settings — everything adjusts from one panel with an eco mode that extends runtime, so operators manage the machine easily and get more cleaning per charge

Built for Commercial Durability

  • Heavy-duty stainless steel frame — resists the knocks and moisture of daily commercial use, so the machine holds up to being moved between sites and stored in working environments
  • 4-edge reversible squeegee blades — rotate to a fresh edge as they wear rather than replacing the whole blade, so water pickup stays effective and running costs stay low
  • Vertical positioning with 360° inclination — the machine tilts into tight spaces and stands stably for storage, so it cleans awkward areas and stores compactly between jobs

What's Included

  • 2 x 36V lithium batteries (13AH)
  • Battery charger
  • Quick-reference user guide

Technical Specifications

  • Batteries: 2 x 36V lithium (13AH) — one required for operation, bonus battery included to extend working time
  • Charge cycles: Up to 1,500 per battery
  • Working width: 410mm
  • Runtime: Up to 90 mins per battery at max function; up to 4 hours per battery polishing on low speed
  • Recharge time: Up to 4 hours
  • Brush speeds: 3-speed, 145 / 175 / 220 RPM
  • Brush pressure: 30kg
  • Clean water tank: 3L
  • Recovery tank: 5L with float auto cut-off
  • Vacuum motor: 36V two-stage 8-speed suction
  • Control: Single multi-function digital panel with usage timer, eco mode, and battery level indicator
  • Squeegee: Reversible blades (4 edges)
  • Water consumption: 3L (15 mins @ max 100%, 30 mins @ 50% eco mode)
  • Cleaning solution: Water or low-foam detergent
  • Surfaces: Suitable for hard floor surfaces

Latest Model Improvements

  • Auto shut-off float system when the recovery tank is full
  • Improved handle support
  • Improved squeegee locking system
  • New adjustable rear squeegee wheel
  • Long-lasting aluminium drive bush
  • Recovery tank sealing gasket upgraded to silicone
  • Improved motor wiring

Download the Mira 40 product manual.
Download the Mira 40 brochure.

Not Sure If a Cordless Scrubber Suits Your Floors?

If you're weighing up cordless versus corded, or comparing the MIRA against a premium machine, our team can help you work out what suits your floor area and budget. Call us on 1300 404 226 and we'll give you an honest recommendation.

How does the MIRA compare to premium cordless scrubbers?

The MIRA delivers the same core benefit as premium cordless machines — cord-free commercial floor scrubbing with dual batteries for extended runtime — at a significantly lower price. It covers the everyday cleaning most businesses need: hard floors in schools, offices, clinics, retail, and warehouses. Premium machines may offer additional features or larger cleaning widths, but for teams wanting reliable cordless performance without the premium price, the MIRA covers the job.

How long does the MIRA run on a charge?

Each battery runs up to 90 minutes at maximum power, or up to 4 hours in low-speed polish mode. Because two batteries are included, you run one while the other charges — so total working time extends across a full shift without waiting for a recharge. Full recharge takes up to 4 hours.

What floors can the MIRA clean?

The MIRA is designed for hard floor surfaces — tile, vinyl, sealed concrete, timber, and similar. The three brush speeds let you scrub heavier soil or polish finished floors, and the 30kg brush pressure drives the brush into the surface for effective cleaning across floor types. It's not designed for carpet.

Is the MIRA suitable for a small cleaning business?

Yes. Its lower price point compared to premium cordless scrubbers makes it a practical first machine for small businesses stepping up from mopping or corded units. The compact 410mm width suits smaller commercial spaces, and the dual-battery system provides enough runtime for a full round of daily cleaning.

Related articles and links:

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

STORE FAQs

We offer standard shipping across Australia. Orders over $500 receive free standard shipping, subject to our shipping policy regarding bulky items.

We accept returns within 30 days of purchase for unused items in original packaging.

Yes, we offer competitive pricing for bulk orders. Contact our team for a custom quote.

Yes. Save on delivery fee and get in touch with our team to organise collection.

Order processing times may vary based on a number of reasons. However, generally orders are processed within 2 - 4 business days.

Shipping can vary due to the product purchased, the customers location and other factors. However you can expect your product to arrive within 2 - 10 days.

The majority of products have a minimum of 12 months warranty. This can change however from brand to brand. Get in touch with our team to find out more.

As we stock a broad range of products and brands, servicing and repairs can also vary. Get in contact with our team to discuss further.

Yes we do. If you need a spare or replacement part and don't see it on our site, get in touch with our team as we will most likely be able to source it for you.

Aussie Wide Shipping

Fast and competitive

Lifetime Support

Product lifetime support

Spare parts

We source spare parts

Buying in bulk?

Request a quote

Description

The MIRA Battery Powered Floor Scrubber gives you the same cord-free convenience as premium commercial scrubbers, at a far more accessible price. It's a compact walk-behind machine built for cleaning hard floors in schools, offices, hospitals, retail stores, and warehouses — without trailing a cord, without mains power at the wall, and without the price tag that usually comes with cordless commercial cleaning.

Dual 36V lithium batteries mean you clean with one while the other charges, so the machine keeps working through longer sessions rather than stopping to recharge. Combined with a stainless steel frame and intelligent water and energy management, the MIRA delivers professional cordless results for teams that want the convenience of a premium scrubber without paying a premium price.

Is the MIRA Cordless Floor Scrubber Right for Your cleaning Business?

The MIRA is built for businesses that want cordless commercial floor cleaning without the cost of top-tier brands. Its compact 410mm width and dual-battery system suit schools, medical clinics, offices, retail floors, and warehouses where cord-free manoeuvrability matters and daily runtime needs to stretch across a full shift. If you've looked at premium cordless scrubbers and found them out of budget, the MIRA delivers comparable everyday performance at a fraction of the cost — which makes it a practical first cordless machine for teams stepping up from mopping or corded units.

Dual Battery System for Non-Stop Cleaning

  • Two 36V lithium batteries (13AH) included — run one while the other charges, so cleaning continues through longer sessions instead of pausing to recharge mid-job
  • Up to 90 minutes runtime on maximum power, or 4 hours in low-speed polish mode — enough working time to cover a full shift's floors on a single battery rotation, so large areas are cleaned without interruption
  • 4-hour recharge with up to 1,500 charge cycles per battery — the fast recharge keeps the spare ready and the high cycle count means years of daily use, so the batteries last the life of the machine rather than needing early replacement

Versatile 3-Speed Brush Motor

  • Adjustable brush speeds of 145 / 175 / 220 RPM — match brush speed to the surface and soil level, so you scrub aggressively on heavy grime and polish gently on finished floors from the one machine
  • 30kg brush pressure with medium blue brushes — firm downward pressure drives the brush into the floor, so dirt lifts out of surface texture across all hard floor types rather than being skimmed over

Smart Water and Energy Management

  • 3L clean water tank and 5L dirty water recovery tank with float shut-off — the auto cut-off stops the recovery tank overfilling, so you avoid spills and protect the vacuum motor from water damage
  • Uses only 3L of water per fill — low water consumption reduces refills and waste, so you clean more floor between tank stops and use less water overall
  • Digital control panel with eco mode, usage timer, and speed settings — everything adjusts from one panel with an eco mode that extends runtime, so operators manage the machine easily and get more cleaning per charge

Built for Commercial Durability

  • Heavy-duty stainless steel frame — resists the knocks and moisture of daily commercial use, so the machine holds up to being moved between sites and stored in working environments
  • 4-edge reversible squeegee blades — rotate to a fresh edge as they wear rather than replacing the whole blade, so water pickup stays effective and running costs stay low
  • Vertical positioning with 360° inclination — the machine tilts into tight spaces and stands stably for storage, so it cleans awkward areas and stores compactly between jobs

What's Included

  • 2 x 36V lithium batteries (13AH)
  • Battery charger
  • Quick-reference user guide

Technical Specifications

  • Batteries: 2 x 36V lithium (13AH) — one required for operation, bonus battery included to extend working time
  • Charge cycles: Up to 1,500 per battery
  • Working width: 410mm
  • Runtime: Up to 90 mins per battery at max function; up to 4 hours per battery polishing on low speed
  • Recharge time: Up to 4 hours
  • Brush speeds: 3-speed, 145 / 175 / 220 RPM
  • Brush pressure: 30kg
  • Clean water tank: 3L
  • Recovery tank: 5L with float auto cut-off
  • Vacuum motor: 36V two-stage 8-speed suction
  • Control: Single multi-function digital panel with usage timer, eco mode, and battery level indicator
  • Squeegee: Reversible blades (4 edges)
  • Water consumption: 3L (15 mins @ max 100%, 30 mins @ 50% eco mode)
  • Cleaning solution: Water or low-foam detergent
  • Surfaces: Suitable for hard floor surfaces

Latest Model Improvements

  • Auto shut-off float system when the recovery tank is full
  • Improved handle support
  • Improved squeegee locking system
  • New adjustable rear squeegee wheel
  • Long-lasting aluminium drive bush
  • Recovery tank sealing gasket upgraded to silicone
  • Improved motor wiring

Download the Mira 40 product manual.
Download the Mira 40 brochure.

Not Sure If a Cordless Scrubber Suits Your Floors?

If you're weighing up cordless versus corded, or comparing the MIRA against a premium machine, our team can help you work out what suits your floor area and budget. Call us on 1300 404 226 and we'll give you an honest recommendation.

How does the MIRA compare to premium cordless scrubbers?

The MIRA delivers the same core benefit as premium cordless machines — cord-free commercial floor scrubbing with dual batteries for extended runtime — at a significantly lower price. It covers the everyday cleaning most businesses need: hard floors in schools, offices, clinics, retail, and warehouses. Premium machines may offer additional features or larger cleaning widths, but for teams wanting reliable cordless performance without the premium price, the MIRA covers the job.

How long does the MIRA run on a charge?

Each battery runs up to 90 minutes at maximum power, or up to 4 hours in low-speed polish mode. Because two batteries are included, you run one while the other charges — so total working time extends across a full shift without waiting for a recharge. Full recharge takes up to 4 hours.

What floors can the MIRA clean?

The MIRA is designed for hard floor surfaces — tile, vinyl, sealed concrete, timber, and similar. The three brush speeds let you scrub heavier soil or polish finished floors, and the 30kg brush pressure drives the brush into the surface for effective cleaning across floor types. It's not designed for carpet.

Is the MIRA suitable for a small cleaning business?

Yes. Its lower price point compared to premium cordless scrubbers makes it a practical first machine for small businesses stepping up from mopping or corded units. The compact 410mm width suits smaller commercial spaces, and the dual-battery system provides enough runtime for a full round of daily cleaning.

Related articles and links:

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.