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Tennant CS16 Micro Floor Scrubber

SKU CS16
Save $250.00
Original Price $4,599.00
Current Price $4,349.00
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  • Call us on 1300 404 226
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The Tennant CS16 Micro Walk-Behind Floor Scrubber is an exceptionally compact and highly effective cleaning solution built for narrow, cluttered, and high-traffic commercial spaces. With its slim profile, pad-assist design, and ergonomic adjustable handle, this micro-scrubber is made for easy navigation through tight corridors, around obstacles, and under fixtures. Its 350 mm cleaning path and generous 15 L solution tank deliver reliable cleaning performance in environments such as hospitals, retail stores, convenience stores, schools, and offices—anywhere cleanliness and quiet operation are essential. With Eco Mode for reduced noise and extended run time, intuitive controls, and durable Tennant engineering, the CS16 helps improve productivity while lowering cost to clean. Backed by a 12-month parts warranty and 12-month labour warranty, it offers long-term value for businesses seeking a dependable daily-use scrubber that delivers consistent, professional results.

Tennant CS16 Micro Walk-Behind Floor Scrubber Overview

Compact, Capable, and Built for Tight Spaces

The TS16 is engineered for environments where larger scrubbers simply can’t manoeuvre effectively. Its lightweight frame, narrow width of 450 mm, and pad-assist movement make it effortless to guide through aisles, patient rooms, checkout lanes, and other restricted areas. The handle folds to just 665 mm, allowing for easy storage in small janitorial closets or tight utility rooms.

Designed for Safe, Efficient Everyday Cleaning

With up to 25 kg of down pressure, reliable water recovery, and a choice between Standard Mode and Eco Mode, the CS16 achieves a consistent clean while protecting surfaces and users. Whether you need to maintain a spotless facility or boost hygiene standards, the CS16 is engineered to support high cleaning frequency without adding operator strain.

Key Features and Advantages

Efficient Cleaning Performance

  • 350 mm cleaning path for fast and effective cleaning in compact spaces.

  • 15 L solution tank allows longer cleaning intervals with fewer refills.

  • Up to 1,300 m²/hr productivity, ideal for small to mid-sized facilities.

  • 140 rpm pad speed delivers reliable scrubbing power for daily cleaning tasks.

Silence & Efficiency

  • 66 dBA in Eco Mode, suitable for hospitals, aged care, and occupied public spaces.

  • Extended run time: up to 70 minutes in Eco Mode.

  • Quiet enough for early morning, late-night, or daytime cleaning without disruption.

Water Recovery & Safety

  • Adjustable handle and compact design improve operator control in tight spaces.

  • Efficient water recovery reduces slip risk and improves drying time.

  • Linatex® squeegee can be rotated across all four edges to maximise life and reduce replacement costs.

Benefits of Choosing the Tennant CS16

Maintain Health & Safety

A safer, cleaner environment starts with reliable water recovery and ergonomic design.

  • Consistently dry floors help minimise slip-and-fall hazards.

  • Motorised brush agitation reduces operator effort and strain.

  • Clean and hygienic operation supported by dedicated solution and recovery tanks.

  • Ideal for healthcare, food retail, and commercial buildings requiring frequent sanitation.

Enhance Facility Image

The CS16 helps maintain spotless, professional-looking floors with minimal effort.

  • Uses clean water for every scrub, ensuring better results than a mop-and-bucket system.

  • Requires less water and fewer chemicals than traditional cleaning methods, reducing operational costs.

  • Compact enough to reach under furniture, between fixtures, and into corners.

Easy Operation & Maintenance

Designed with simplicity in mind, the CS16 is perfect for multi-operator cleaning teams.

  • On-board charger makes recharging convenient from any standard outlet.

  • Simple, intuitive controls require minimal training.

  • Fully adjustable handle improves comfort for different users.

  • Lightweight, manoeuvrable, and quick to store in tight maintenance areas.

  • Straightforward design reduces downtime and simplifies routine maintenance.

  • Comes with battery for an easy start to cleaning.

Technical Specifications (Detailed Overview)

Core Specifications

  • Cleaning Path: 350 mm

  • Machine Type: Walk-Behind Micro Scrubber

  • Head Type: Disk

  • Power Source: Battery

  • Coverage/Productivity: Up to 1,300 m²/hr

  • Estimated Run Time: Up to 70 minutes (Eco), 60 minutes (Standard)

  • Pad RPM: Up to 140 rpm

  • Main Down Pressure: Up to 25 kg

Capacities

  • Solution Tank: 15 L

  • Recovery Tank: 16.5 L

Dimensions

  • Length: 950 mm

  • Width: 450 mm

  • Height: 1,200 mm (upright), 665 mm (folded)

Weight

  • 36 kg without batteries

Noise Levels

  • 66 dBA (Eco Mode)

  • 68 dBA (Standard Mode)

Suitable Cleaning Environments

Healthcare & Medical

Quiet, hygienic scrubbing for patient rooms, corridors, and treatment areas.

Retail & Convenience Stores

Perfect for checkouts, aisles, and narrow pathways where agility matters.

Offices & Commercial Buildings

Keeps high-traffic common areas clean with minimal disruption.

Schools & Education

Compact, efficient cleaning for classrooms, hallways, and student facilities.

Hospitality & Hotels

Ideal for maintaining lobbies, hallways, storerooms, and dining areas.

Warranty Information

Your Tennant CS16 comes with strong protection for peace of mind:

✔️ 12-month parts warranty
✔️ 12-month labour warranty

This ensures long-term reliability and dependable support from a globally trusted brand.

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an intelligent choice for businesses needing a compact, quiet, and highly manoeuvrable cleaning solution. Designed for tight spaces and daily use, it delivers powerful scrubbing, excellent water recovery, ergonomic operation, and low maintenance. With its efficient Eco Mode, generous tank capacity, intuitive controls, and robust build quality, the CS16 offers outstanding value for commercial facilities of all types—backed by Tennant’s industry-leading warranty and reputation.

Purchase online today and experience the Tennant difference in cleaning.

Related articles and links: 

Description

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an exceptionally compact and highly effective cleaning solution built for narrow, cluttered, and high-traffic commercial spaces. With its slim profile, pad-assist design, and ergonomic adjustable handle, this micro-scrubber is made for easy navigation through tight corridors, around obstacles, and under fixtures. Its 350 mm cleaning path and generous 15 L solution tank deliver reliable cleaning performance in environments such as hospitals, retail stores, convenience stores, schools, and offices—anywhere cleanliness and quiet operation are essential. With Eco Mode for reduced noise and extended run time, intuitive controls, and durable Tennant engineering, the CS16 helps improve productivity while lowering cost to clean. Backed by a 12-month parts warranty and 12-month labour warranty, it offers long-term value for businesses seeking a dependable daily-use scrubber that delivers consistent, professional results.

Tennant CS16 Micro Walk-Behind Floor Scrubber Overview

Compact, Capable, and Built for Tight Spaces

The TS16 is engineered for environments where larger scrubbers simply can’t manoeuvre effectively. Its lightweight frame, narrow width of 450 mm, and pad-assist movement make it effortless to guide through aisles, patient rooms, checkout lanes, and other restricted areas. The handle folds to just 665 mm, allowing for easy storage in small janitorial closets or tight utility rooms.

Designed for Safe, Efficient Everyday Cleaning

With up to 25 kg of down pressure, reliable water recovery, and a choice between Standard Mode and Eco Mode, the CS16 achieves a consistent clean while protecting surfaces and users. Whether you need to maintain a spotless facility or boost hygiene standards, the CS16 is engineered to support high cleaning frequency without adding operator strain.

Key Features and Advantages

Efficient Cleaning Performance

  • 350 mm cleaning path for fast and effective cleaning in compact spaces.

  • 15 L solution tank allows longer cleaning intervals with fewer refills.

  • Up to 1,300 m²/hr productivity, ideal for small to mid-sized facilities.

  • 140 rpm pad speed delivers reliable scrubbing power for daily cleaning tasks.

Silence & Efficiency

  • 66 dBA in Eco Mode, suitable for hospitals, aged care, and occupied public spaces.

  • Extended run time: up to 70 minutes in Eco Mode.

  • Quiet enough for early morning, late-night, or daytime cleaning without disruption.

Water Recovery & Safety

  • Adjustable handle and compact design improve operator control in tight spaces.

  • Efficient water recovery reduces slip risk and improves drying time.

  • Linatex® squeegee can be rotated across all four edges to maximise life and reduce replacement costs.

Benefits of Choosing the Tennant CS16

Maintain Health & Safety

A safer, cleaner environment starts with reliable water recovery and ergonomic design.

  • Consistently dry floors help minimise slip-and-fall hazards.

  • Motorised brush agitation reduces operator effort and strain.

  • Clean and hygienic operation supported by dedicated solution and recovery tanks.

  • Ideal for healthcare, food retail, and commercial buildings requiring frequent sanitation.

Enhance Facility Image

The CS16 helps maintain spotless, professional-looking floors with minimal effort.

  • Uses clean water for every scrub, ensuring better results than a mop-and-bucket system.

  • Requires less water and fewer chemicals than traditional cleaning methods, reducing operational costs.

  • Compact enough to reach under furniture, between fixtures, and into corners.

Easy Operation & Maintenance

Designed with simplicity in mind, the CS16 is perfect for multi-operator cleaning teams.

  • On-board charger makes recharging convenient from any standard outlet.

  • Simple, intuitive controls require minimal training.

  • Fully adjustable handle improves comfort for different users.

  • Lightweight, manoeuvrable, and quick to store in tight maintenance areas.

  • Straightforward design reduces downtime and simplifies routine maintenance.

  • Comes with battery for an easy start to cleaning.

Technical Specifications (Detailed Overview)

Core Specifications

  • Cleaning Path: 350 mm

  • Machine Type: Walk-Behind Micro Scrubber

  • Head Type: Disk

  • Power Source: Battery

  • Coverage/Productivity: Up to 1,300 m²/hr

  • Estimated Run Time: Up to 70 minutes (Eco), 60 minutes (Standard)

  • Pad RPM: Up to 140 rpm

  • Main Down Pressure: Up to 25 kg

Capacities

  • Solution Tank: 15 L

  • Recovery Tank: 16.5 L

Dimensions

  • Length: 950 mm

  • Width: 450 mm

  • Height: 1,200 mm (upright), 665 mm (folded)

Weight

  • 36 kg without batteries

Noise Levels

  • 66 dBA (Eco Mode)

  • 68 dBA (Standard Mode)

Suitable Cleaning Environments

Healthcare & Medical

Quiet, hygienic scrubbing for patient rooms, corridors, and treatment areas.

Retail & Convenience Stores

Perfect for checkouts, aisles, and narrow pathways where agility matters.

Offices & Commercial Buildings

Keeps high-traffic common areas clean with minimal disruption.

Schools & Education

Compact, efficient cleaning for classrooms, hallways, and student facilities.

Hospitality & Hotels

Ideal for maintaining lobbies, hallways, storerooms, and dining areas.

Warranty Information

Your Tennant CS16 comes with strong protection for peace of mind:

✔️ 12-month parts warranty
✔️ 12-month labour warranty

This ensures long-term reliability and dependable support from a globally trusted brand.

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an intelligent choice for businesses needing a compact, quiet, and highly manoeuvrable cleaning solution. Designed for tight spaces and daily use, it delivers powerful scrubbing, excellent water recovery, ergonomic operation, and low maintenance. With its efficient Eco Mode, generous tank capacity, intuitive controls, and robust build quality, the CS16 offers outstanding value for commercial facilities of all types—backed by Tennant’s industry-leading warranty and reputation.

Purchase online today and experience the Tennant difference in cleaning.

Related articles and links: 

Shipping

Shipping is free on all orders over $500 within Australia.

Orders under $500 will incur a flat rate shipping fee of $19.99. 

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 5 days for shipping depending on your location. 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 5 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@ozcleaninggear.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer is responsible for paying the return shipping costs of the item(s) in your order unless your product received was defective or incorrect.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution centre as indicated by us in a "Brand New" condition and must contain all original packaging and accessories.

"Brand New" means that the items you ordered must not show any visual signs of wear or have been used. 

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at sales@ozcleaninggear.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

For orders that meet the certain criteria and are returned, please allow up to 5 days for refund processing time. 

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@ozcleaninggear.com.au the day of delivery. If you use your machine prior to reporting its damage, you will not be entitled to any returns or refunds. 

Oz Cleaning Gear will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund. 

Orders cancelled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Please ensure if you wish to be eligible for a refund for a cancelled order, your machine or products must be unused and within its original packaging and containing all the original attachments. 

Failure to meet these requirements, you will not be entitled to a refund. 

Promotional Items, Free Gifts & Bundled Offers

If your order includes any complimentary or promotional items (including free gifts, bonus products, or bundled offer items), these items are considered part of the original order. To qualify for a refund under our 30 Day Return Policy, all promotional items supplied with the order must be returned in brand-new, unused condition and in their original packaging.

Promotional items are provided on the basis that the accompanying primary product remains purchased and in use. If the primary product is returned for any reason, the promotional item(s) must also be returned. If a promotional item is not returned, or is returned used, damaged, or not in brand-new condition, the full retail value of the promotional item will be deducted from the refund amount, or the return request may be denied in full.

Promotional items have no standalone cash value and cannot be retained, exchanged, or refunded independently of the primary purchased item.

Inspection Requirement

All returned products are subject to inspection at our warehouse(s) to verify their condition. Products returned with signs of wear, usage, residue, damage, or missing components — including promotional items, accessories, or packaging — will not be eligible for refund.

Other Return Policy Notes:

  • If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

  • Products that are specified as certified pre-owned or used are ineligible for a return

  • Oz Cleaning Gear only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

  • Currently we do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product.

Price Match

We always aim to have the best prices available on our store. This is our guarantee to you!

If you (somehow) find another online store with a lower price than us please let us know, simply email us at sales@ozcleaninggear.com.au with a link to the same product on a competitor's website.

Once we have a chance to verify the pricing, we will match or beat the price you found. No questions asked!

Please note that the price must be the total price, that includes any shipping costs and taxes that may be charged by the comparison site.

For any further questions, view our Contact Us page.

Description

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an exceptionally compact and highly effective cleaning solution built for narrow, cluttered, and high-traffic commercial spaces. With its slim profile, pad-assist design, and ergonomic adjustable handle, this micro-scrubber is made for easy navigation through tight corridors, around obstacles, and under fixtures. Its 350 mm cleaning path and generous 15 L solution tank deliver reliable cleaning performance in environments such as hospitals, retail stores, convenience stores, schools, and offices—anywhere cleanliness and quiet operation are essential. With Eco Mode for reduced noise and extended run time, intuitive controls, and durable Tennant engineering, the CS16 helps improve productivity while lowering cost to clean. Backed by a 12-month parts warranty and 12-month labour warranty, it offers long-term value for businesses seeking a dependable daily-use scrubber that delivers consistent, professional results.

Tennant CS16 Micro Walk-Behind Floor Scrubber Overview

Compact, Capable, and Built for Tight Spaces

The TS16 is engineered for environments where larger scrubbers simply can’t manoeuvre effectively. Its lightweight frame, narrow width of 450 mm, and pad-assist movement make it effortless to guide through aisles, patient rooms, checkout lanes, and other restricted areas. The handle folds to just 665 mm, allowing for easy storage in small janitorial closets or tight utility rooms.

Designed for Safe, Efficient Everyday Cleaning

With up to 25 kg of down pressure, reliable water recovery, and a choice between Standard Mode and Eco Mode, the CS16 achieves a consistent clean while protecting surfaces and users. Whether you need to maintain a spotless facility or boost hygiene standards, the CS16 is engineered to support high cleaning frequency without adding operator strain.

Key Features and Advantages

Efficient Cleaning Performance

  • 350 mm cleaning path for fast and effective cleaning in compact spaces.

  • 15 L solution tank allows longer cleaning intervals with fewer refills.

  • Up to 1,300 m²/hr productivity, ideal for small to mid-sized facilities.

  • 140 rpm pad speed delivers reliable scrubbing power for daily cleaning tasks.

Silence & Efficiency

  • 66 dBA in Eco Mode, suitable for hospitals, aged care, and occupied public spaces.

  • Extended run time: up to 70 minutes in Eco Mode.

  • Quiet enough for early morning, late-night, or daytime cleaning without disruption.

Water Recovery & Safety

  • Adjustable handle and compact design improve operator control in tight spaces.

  • Efficient water recovery reduces slip risk and improves drying time.

  • Linatex® squeegee can be rotated across all four edges to maximise life and reduce replacement costs.

Benefits of Choosing the Tennant CS16

Maintain Health & Safety

A safer, cleaner environment starts with reliable water recovery and ergonomic design.

  • Consistently dry floors help minimise slip-and-fall hazards.

  • Motorised brush agitation reduces operator effort and strain.

  • Clean and hygienic operation supported by dedicated solution and recovery tanks.

  • Ideal for healthcare, food retail, and commercial buildings requiring frequent sanitation.

Enhance Facility Image

The CS16 helps maintain spotless, professional-looking floors with minimal effort.

  • Uses clean water for every scrub, ensuring better results than a mop-and-bucket system.

  • Requires less water and fewer chemicals than traditional cleaning methods, reducing operational costs.

  • Compact enough to reach under furniture, between fixtures, and into corners.

Easy Operation & Maintenance

Designed with simplicity in mind, the CS16 is perfect for multi-operator cleaning teams.

  • On-board charger makes recharging convenient from any standard outlet.

  • Simple, intuitive controls require minimal training.

  • Fully adjustable handle improves comfort for different users.

  • Lightweight, manoeuvrable, and quick to store in tight maintenance areas.

  • Straightforward design reduces downtime and simplifies routine maintenance.

  • Comes with battery for an easy start to cleaning.

Technical Specifications (Detailed Overview)

Core Specifications

  • Cleaning Path: 350 mm

  • Machine Type: Walk-Behind Micro Scrubber

  • Head Type: Disk

  • Power Source: Battery

  • Coverage/Productivity: Up to 1,300 m²/hr

  • Estimated Run Time: Up to 70 minutes (Eco), 60 minutes (Standard)

  • Pad RPM: Up to 140 rpm

  • Main Down Pressure: Up to 25 kg

Capacities

  • Solution Tank: 15 L

  • Recovery Tank: 16.5 L

Dimensions

  • Length: 950 mm

  • Width: 450 mm

  • Height: 1,200 mm (upright), 665 mm (folded)

Weight

  • 36 kg without batteries

Noise Levels

  • 66 dBA (Eco Mode)

  • 68 dBA (Standard Mode)

Suitable Cleaning Environments

Healthcare & Medical

Quiet, hygienic scrubbing for patient rooms, corridors, and treatment areas.

Retail & Convenience Stores

Perfect for checkouts, aisles, and narrow pathways where agility matters.

Offices & Commercial Buildings

Keeps high-traffic common areas clean with minimal disruption.

Schools & Education

Compact, efficient cleaning for classrooms, hallways, and student facilities.

Hospitality & Hotels

Ideal for maintaining lobbies, hallways, storerooms, and dining areas.

Warranty Information

Your Tennant CS16 comes with strong protection for peace of mind:

✔️ 12-month parts warranty
✔️ 12-month labour warranty

This ensures long-term reliability and dependable support from a globally trusted brand.

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an intelligent choice for businesses needing a compact, quiet, and highly manoeuvrable cleaning solution. Designed for tight spaces and daily use, it delivers powerful scrubbing, excellent water recovery, ergonomic operation, and low maintenance. With its efficient Eco Mode, generous tank capacity, intuitive controls, and robust build quality, the CS16 offers outstanding value for commercial facilities of all types—backed by Tennant’s industry-leading warranty and reputation.

Purchase online today and experience the Tennant difference in cleaning.

Related articles and links: 

Shipping

Shipping is free on all orders over $500 within Australia.

Orders under $500 will incur a flat rate shipping fee of $19.99. 

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 5 days for shipping depending on your location. 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 5 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@ozcleaninggear.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer is responsible for paying the return shipping costs of the item(s) in your order unless your product received was defective or incorrect.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution centre as indicated by us in a "Brand New" condition and must contain all original packaging and accessories.

"Brand New" means that the items you ordered must not show any visual signs of wear or have been used. 

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at sales@ozcleaninggear.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

For orders that meet the certain criteria and are returned, please allow up to 5 days for refund processing time. 

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@ozcleaninggear.com.au the day of delivery. If you use your machine prior to reporting its damage, you will not be entitled to any returns or refunds. 

Oz Cleaning Gear will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund. 

Orders cancelled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Please ensure if you wish to be eligible for a refund for a cancelled order, your machine or products must be unused and within its original packaging and containing all the original attachments. 

Failure to meet these requirements, you will not be entitled to a refund. 

Promotional Items, Free Gifts & Bundled Offers

If your order includes any complimentary or promotional items (including free gifts, bonus products, or bundled offer items), these items are considered part of the original order. To qualify for a refund under our 30 Day Return Policy, all promotional items supplied with the order must be returned in brand-new, unused condition and in their original packaging.

Promotional items are provided on the basis that the accompanying primary product remains purchased and in use. If the primary product is returned for any reason, the promotional item(s) must also be returned. If a promotional item is not returned, or is returned used, damaged, or not in brand-new condition, the full retail value of the promotional item will be deducted from the refund amount, or the return request may be denied in full.

Promotional items have no standalone cash value and cannot be retained, exchanged, or refunded independently of the primary purchased item.

Inspection Requirement

All returned products are subject to inspection at our warehouse(s) to verify their condition. Products returned with signs of wear, usage, residue, damage, or missing components — including promotional items, accessories, or packaging — will not be eligible for refund.

Other Return Policy Notes:

  • If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

  • Products that are specified as certified pre-owned or used are ineligible for a return

  • Oz Cleaning Gear only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

  • Currently we do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product.

Price Match

We always aim to have the best prices available on our store. This is our guarantee to you!

If you (somehow) find another online store with a lower price than us please let us know, simply email us at sales@ozcleaninggear.com.au with a link to the same product on a competitor's website.

Once we have a chance to verify the pricing, we will match or beat the price you found. No questions asked!

Please note that the price must be the total price, that includes any shipping costs and taxes that may be charged by the comparison site.

For any further questions, view our Contact Us page.