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Tennant CS16 Micro Floor Scrubber

SKU CS16
Save $200.00
Original Price $3,999.00
Current Price $3,799.00

Notify me when back in stock

Fast delivery to metro areas VIC & NSW

Why Shop With Us

  • Find a cheaper price? We will beat it
  • Backed by solid Aussie warranty
  • Lifetime support on all products
  • Spare parts? We can help you find it
  • Buying in bulk? Request a quote
  • Having trouble choosing? We can help

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The Tennant CS16 Micro Walk-Behind Floor Scrubber is an exceptionally compact and highly effective cleaning solution built for narrow, cluttered, and high-traffic commercial spaces. With its slim profile, pad-assist design, and ergonomic adjustable handle, this micro-scrubber is made for easy navigation through tight corridors, around obstacles, and under fixtures. Its 350 mm cleaning path and generous 15 L solution tank deliver reliable cleaning performance in environments such as hospitals, retail stores, convenience stores, schools, and offices—anywhere cleanliness and quiet operation are essential. With Eco Mode for reduced noise and extended run time, intuitive controls, and durable Tennant engineering, the CS16 helps improve productivity while lowering cost to clean. Backed by a 12-month parts warranty and 12-month labour warranty, it offers long-term value for businesses seeking a dependable daily-use scrubber that delivers consistent, professional results.

Tennant CS16 Micro Walk-Behind Floor Scrubber Overview

Compact, Capable, and Built for Tight Spaces

The TS16 is engineered for environments where larger scrubbers simply can’t manoeuvre effectively. Its lightweight frame, narrow width of 450 mm, and pad-assist movement make it effortless to guide through aisles, patient rooms, checkout lanes, and other restricted areas. The handle folds to just 665 mm, allowing for easy storage in small janitorial closets or tight utility rooms.

Designed for Safe, Efficient Everyday Cleaning

With up to 25 kg of down pressure, reliable water recovery, and a choice between Standard Mode and Eco Mode, the CS16 achieves a consistent clean while protecting surfaces and users. Whether you need to maintain a spotless facility or boost hygiene standards, the CS16 is engineered to support high cleaning frequency without adding operator strain.

Key Features and Advantages

Efficient Cleaning Performance

  • 350 mm cleaning path for fast and effective cleaning in compact spaces.

  • 15 L solution tank allows longer cleaning intervals with fewer refills.

  • Up to 1,300 m²/hr productivity, ideal for small to mid-sized facilities.

  • 140 rpm pad speed delivers reliable scrubbing power for daily cleaning tasks.

Silence & Efficiency

  • 66 dBA in Eco Mode, suitable for hospitals, aged care, and occupied public spaces.

  • Extended run time: up to 70 minutes in Eco Mode.

  • Quiet enough for early morning, late-night, or daytime cleaning without disruption.

Water Recovery & Safety

  • Adjustable handle and compact design improve operator control in tight spaces.

  • Efficient water recovery reduces slip risk and improves drying time.

  • Linatex® squeegee can be rotated across all four edges to maximise life and reduce replacement costs.

Benefits of Choosing the Tennant CS16

Maintain Health & Safety

A safer, cleaner environment starts with reliable water recovery and ergonomic design.

  • Consistently dry floors help minimise slip-and-fall hazards.

  • Motorised brush agitation reduces operator effort and strain.

  • Clean and hygienic operation supported by dedicated solution and recovery tanks.

  • Ideal for healthcare, food retail, and commercial buildings requiring frequent sanitation.

Enhance Facility Image

The CS16 helps maintain spotless, professional-looking floors with minimal effort.

  • Uses clean water for every scrub, ensuring better results than a mop-and-bucket system.

  • Requires less water and fewer chemicals than traditional cleaning methods, reducing operational costs.

  • Compact enough to reach under furniture, between fixtures, and into corners.

Easy Operation & Maintenance

Designed with simplicity in mind, the CS16 is perfect for multi-operator cleaning teams.

  • On-board charger makes recharging convenient from any standard outlet.

  • Simple, intuitive controls require minimal training.

  • Fully adjustable handle improves comfort for different users.

  • Lightweight, manoeuvrable, and quick to store in tight maintenance areas.

  • Straightforward design reduces downtime and simplifies routine maintenance.

  • Comes with battery for an easy start to cleaning.

Technical Specifications (Detailed Overview)

Core Specifications

  • Cleaning Path: 350 mm

  • Machine Type: Walk-Behind Micro Scrubber

  • Head Type: Disk

  • Power Source: Battery

  • Coverage/Productivity: Up to 1,300 m²/hr

  • Estimated Run Time: Up to 70 minutes (Eco), 60 minutes (Standard)

  • Pad RPM: Up to 140 rpm

  • Main Down Pressure: Up to 25 kg

Capacities

  • Solution Tank: 15 L

  • Recovery Tank: 16.5 L

Dimensions

  • Length: 950 mm

  • Width: 450 mm

  • Height: 1,200 mm (upright), 665 mm (folded)

Weight

  • 36 kg without batteries

Noise Levels

  • 66 dBA (Eco Mode)

  • 68 dBA (Standard Mode)

Suitable Cleaning Environments

Healthcare & Medical

Quiet, hygienic scrubbing for patient rooms, corridors, and treatment areas.

Retail & Convenience Stores

Perfect for checkouts, aisles, and narrow pathways where agility matters.

Offices & Commercial Buildings

Keeps high-traffic common areas clean with minimal disruption.

Schools & Education

Compact, efficient cleaning for classrooms, hallways, and student facilities.

Hospitality & Hotels

Ideal for maintaining lobbies, hallways, storerooms, and dining areas.

Warranty Information

Your Tennant CS16 comes with strong protection for peace of mind:

✔️ 12-month parts warranty
✔️ 12-month labour warranty

This ensures long-term reliability and dependable support from a globally trusted brand.

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an intelligent choice for businesses needing a compact, quiet, and highly manoeuvrable cleaning solution. Designed for tight spaces and daily use, it delivers powerful scrubbing, excellent water recovery, ergonomic operation, and low maintenance. With its efficient Eco Mode, generous tank capacity, intuitive controls, and robust build quality, the CS16 offers outstanding value for commercial facilities of all types—backed by Tennant’s industry-leading warranty and reputation.

Purchase online today and experience the Tennant difference in cleaning.

Related articles and links: 

Description

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an exceptionally compact and highly effective cleaning solution built for narrow, cluttered, and high-traffic commercial spaces. With its slim profile, pad-assist design, and ergonomic adjustable handle, this micro-scrubber is made for easy navigation through tight corridors, around obstacles, and under fixtures. Its 350 mm cleaning path and generous 15 L solution tank deliver reliable cleaning performance in environments such as hospitals, retail stores, convenience stores, schools, and offices—anywhere cleanliness and quiet operation are essential. With Eco Mode for reduced noise and extended run time, intuitive controls, and durable Tennant engineering, the CS16 helps improve productivity while lowering cost to clean. Backed by a 12-month parts warranty and 12-month labour warranty, it offers long-term value for businesses seeking a dependable daily-use scrubber that delivers consistent, professional results.

Tennant CS16 Micro Walk-Behind Floor Scrubber Overview

Compact, Capable, and Built for Tight Spaces

The TS16 is engineered for environments where larger scrubbers simply can’t manoeuvre effectively. Its lightweight frame, narrow width of 450 mm, and pad-assist movement make it effortless to guide through aisles, patient rooms, checkout lanes, and other restricted areas. The handle folds to just 665 mm, allowing for easy storage in small janitorial closets or tight utility rooms.

Designed for Safe, Efficient Everyday Cleaning

With up to 25 kg of down pressure, reliable water recovery, and a choice between Standard Mode and Eco Mode, the CS16 achieves a consistent clean while protecting surfaces and users. Whether you need to maintain a spotless facility or boost hygiene standards, the CS16 is engineered to support high cleaning frequency without adding operator strain.

Key Features and Advantages

Efficient Cleaning Performance

  • 350 mm cleaning path for fast and effective cleaning in compact spaces.

  • 15 L solution tank allows longer cleaning intervals with fewer refills.

  • Up to 1,300 m²/hr productivity, ideal for small to mid-sized facilities.

  • 140 rpm pad speed delivers reliable scrubbing power for daily cleaning tasks.

Silence & Efficiency

  • 66 dBA in Eco Mode, suitable for hospitals, aged care, and occupied public spaces.

  • Extended run time: up to 70 minutes in Eco Mode.

  • Quiet enough for early morning, late-night, or daytime cleaning without disruption.

Water Recovery & Safety

  • Adjustable handle and compact design improve operator control in tight spaces.

  • Efficient water recovery reduces slip risk and improves drying time.

  • Linatex® squeegee can be rotated across all four edges to maximise life and reduce replacement costs.

Benefits of Choosing the Tennant CS16

Maintain Health & Safety

A safer, cleaner environment starts with reliable water recovery and ergonomic design.

  • Consistently dry floors help minimise slip-and-fall hazards.

  • Motorised brush agitation reduces operator effort and strain.

  • Clean and hygienic operation supported by dedicated solution and recovery tanks.

  • Ideal for healthcare, food retail, and commercial buildings requiring frequent sanitation.

Enhance Facility Image

The CS16 helps maintain spotless, professional-looking floors with minimal effort.

  • Uses clean water for every scrub, ensuring better results than a mop-and-bucket system.

  • Requires less water and fewer chemicals than traditional cleaning methods, reducing operational costs.

  • Compact enough to reach under furniture, between fixtures, and into corners.

Easy Operation & Maintenance

Designed with simplicity in mind, the CS16 is perfect for multi-operator cleaning teams.

  • On-board charger makes recharging convenient from any standard outlet.

  • Simple, intuitive controls require minimal training.

  • Fully adjustable handle improves comfort for different users.

  • Lightweight, manoeuvrable, and quick to store in tight maintenance areas.

  • Straightforward design reduces downtime and simplifies routine maintenance.

  • Comes with battery for an easy start to cleaning.

Technical Specifications (Detailed Overview)

Core Specifications

  • Cleaning Path: 350 mm

  • Machine Type: Walk-Behind Micro Scrubber

  • Head Type: Disk

  • Power Source: Battery

  • Coverage/Productivity: Up to 1,300 m²/hr

  • Estimated Run Time: Up to 70 minutes (Eco), 60 minutes (Standard)

  • Pad RPM: Up to 140 rpm

  • Main Down Pressure: Up to 25 kg

Capacities

  • Solution Tank: 15 L

  • Recovery Tank: 16.5 L

Dimensions

  • Length: 950 mm

  • Width: 450 mm

  • Height: 1,200 mm (upright), 665 mm (folded)

Weight

  • 36 kg without batteries

Noise Levels

  • 66 dBA (Eco Mode)

  • 68 dBA (Standard Mode)

Suitable Cleaning Environments

Healthcare & Medical

Quiet, hygienic scrubbing for patient rooms, corridors, and treatment areas.

Retail & Convenience Stores

Perfect for checkouts, aisles, and narrow pathways where agility matters.

Offices & Commercial Buildings

Keeps high-traffic common areas clean with minimal disruption.

Schools & Education

Compact, efficient cleaning for classrooms, hallways, and student facilities.

Hospitality & Hotels

Ideal for maintaining lobbies, hallways, storerooms, and dining areas.

Warranty Information

Your Tennant CS16 comes with strong protection for peace of mind:

✔️ 12-month parts warranty
✔️ 12-month labour warranty

This ensures long-term reliability and dependable support from a globally trusted brand.

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an intelligent choice for businesses needing a compact, quiet, and highly manoeuvrable cleaning solution. Designed for tight spaces and daily use, it delivers powerful scrubbing, excellent water recovery, ergonomic operation, and low maintenance. With its efficient Eco Mode, generous tank capacity, intuitive controls, and robust build quality, the CS16 offers outstanding value for commercial facilities of all types—backed by Tennant’s industry-leading warranty and reputation.

Purchase online today and experience the Tennant difference in cleaning.

Related articles and links: 

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

STORE FAQs

We offer standard shipping across Australia. Orders over $500 receive free standard shipping, subject to our shipping policy regarding bulky items.

We accept returns within 30 days of purchase for unused items in original packaging.

Yes, we offer competitive pricing for bulk orders. Contact our team for a custom quote.

Yes. Save on delivery fee and get in touch with our team to organise collection.

Order processing times may vary based on a number of reasons. However, generally orders are processed within 2 - 4 business days.

Shipping can vary due to the product purchased, the customers location and other factors. However you can expect your product to arrive within 2 - 10 days.

The majority of products have a minimum of 12 months warranty. This can change however from brand to brand. Get in touch with our team to find out more.

As we stock a broad range of products and brands, servicing and repairs can also vary. Get in contact with our team to discuss further.

Yes we do. If you need a spare or replacement part and don't see it on our site, get in touch with our team as we will most likely be able to source it for you.

Aussie Wide Shipping

Fast and competitive

Lifetime Support

Product lifetime support

Spare parts

We source spare parts

Buying in bulk?

Request a quote

Description

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an exceptionally compact and highly effective cleaning solution built for narrow, cluttered, and high-traffic commercial spaces. With its slim profile, pad-assist design, and ergonomic adjustable handle, this micro-scrubber is made for easy navigation through tight corridors, around obstacles, and under fixtures. Its 350 mm cleaning path and generous 15 L solution tank deliver reliable cleaning performance in environments such as hospitals, retail stores, convenience stores, schools, and offices—anywhere cleanliness and quiet operation are essential. With Eco Mode for reduced noise and extended run time, intuitive controls, and durable Tennant engineering, the CS16 helps improve productivity while lowering cost to clean. Backed by a 12-month parts warranty and 12-month labour warranty, it offers long-term value for businesses seeking a dependable daily-use scrubber that delivers consistent, professional results.

Tennant CS16 Micro Walk-Behind Floor Scrubber Overview

Compact, Capable, and Built for Tight Spaces

The TS16 is engineered for environments where larger scrubbers simply can’t manoeuvre effectively. Its lightweight frame, narrow width of 450 mm, and pad-assist movement make it effortless to guide through aisles, patient rooms, checkout lanes, and other restricted areas. The handle folds to just 665 mm, allowing for easy storage in small janitorial closets or tight utility rooms.

Designed for Safe, Efficient Everyday Cleaning

With up to 25 kg of down pressure, reliable water recovery, and a choice between Standard Mode and Eco Mode, the CS16 achieves a consistent clean while protecting surfaces and users. Whether you need to maintain a spotless facility or boost hygiene standards, the CS16 is engineered to support high cleaning frequency without adding operator strain.

Key Features and Advantages

Efficient Cleaning Performance

  • 350 mm cleaning path for fast and effective cleaning in compact spaces.

  • 15 L solution tank allows longer cleaning intervals with fewer refills.

  • Up to 1,300 m²/hr productivity, ideal for small to mid-sized facilities.

  • 140 rpm pad speed delivers reliable scrubbing power for daily cleaning tasks.

Silence & Efficiency

  • 66 dBA in Eco Mode, suitable for hospitals, aged care, and occupied public spaces.

  • Extended run time: up to 70 minutes in Eco Mode.

  • Quiet enough for early morning, late-night, or daytime cleaning without disruption.

Water Recovery & Safety

  • Adjustable handle and compact design improve operator control in tight spaces.

  • Efficient water recovery reduces slip risk and improves drying time.

  • Linatex® squeegee can be rotated across all four edges to maximise life and reduce replacement costs.

Benefits of Choosing the Tennant CS16

Maintain Health & Safety

A safer, cleaner environment starts with reliable water recovery and ergonomic design.

  • Consistently dry floors help minimise slip-and-fall hazards.

  • Motorised brush agitation reduces operator effort and strain.

  • Clean and hygienic operation supported by dedicated solution and recovery tanks.

  • Ideal for healthcare, food retail, and commercial buildings requiring frequent sanitation.

Enhance Facility Image

The CS16 helps maintain spotless, professional-looking floors with minimal effort.

  • Uses clean water for every scrub, ensuring better results than a mop-and-bucket system.

  • Requires less water and fewer chemicals than traditional cleaning methods, reducing operational costs.

  • Compact enough to reach under furniture, between fixtures, and into corners.

Easy Operation & Maintenance

Designed with simplicity in mind, the CS16 is perfect for multi-operator cleaning teams.

  • On-board charger makes recharging convenient from any standard outlet.

  • Simple, intuitive controls require minimal training.

  • Fully adjustable handle improves comfort for different users.

  • Lightweight, manoeuvrable, and quick to store in tight maintenance areas.

  • Straightforward design reduces downtime and simplifies routine maintenance.

  • Comes with battery for an easy start to cleaning.

Technical Specifications (Detailed Overview)

Core Specifications

  • Cleaning Path: 350 mm

  • Machine Type: Walk-Behind Micro Scrubber

  • Head Type: Disk

  • Power Source: Battery

  • Coverage/Productivity: Up to 1,300 m²/hr

  • Estimated Run Time: Up to 70 minutes (Eco), 60 minutes (Standard)

  • Pad RPM: Up to 140 rpm

  • Main Down Pressure: Up to 25 kg

Capacities

  • Solution Tank: 15 L

  • Recovery Tank: 16.5 L

Dimensions

  • Length: 950 mm

  • Width: 450 mm

  • Height: 1,200 mm (upright), 665 mm (folded)

Weight

  • 36 kg without batteries

Noise Levels

  • 66 dBA (Eco Mode)

  • 68 dBA (Standard Mode)

Suitable Cleaning Environments

Healthcare & Medical

Quiet, hygienic scrubbing for patient rooms, corridors, and treatment areas.

Retail & Convenience Stores

Perfect for checkouts, aisles, and narrow pathways where agility matters.

Offices & Commercial Buildings

Keeps high-traffic common areas clean with minimal disruption.

Schools & Education

Compact, efficient cleaning for classrooms, hallways, and student facilities.

Hospitality & Hotels

Ideal for maintaining lobbies, hallways, storerooms, and dining areas.

Warranty Information

Your Tennant CS16 comes with strong protection for peace of mind:

✔️ 12-month parts warranty
✔️ 12-month labour warranty

This ensures long-term reliability and dependable support from a globally trusted brand.

The Tennant CS16 Micro Walk-Behind Floor Scrubber is an intelligent choice for businesses needing a compact, quiet, and highly manoeuvrable cleaning solution. Designed for tight spaces and daily use, it delivers powerful scrubbing, excellent water recovery, ergonomic operation, and low maintenance. With its efficient Eco Mode, generous tank capacity, intuitive controls, and robust build quality, the CS16 offers outstanding value for commercial facilities of all types—backed by Tennant’s industry-leading warranty and reputation.

Purchase online today and experience the Tennant difference in cleaning.

Related articles and links: 

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.