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Steamvac RD5 Steam Cleaner with Australian branding on a white background

SteamVac RD5 Steam Cleaner

SKU 1020-RD5
$5,900.00
  • Australia Wide Shipping
  • Call us on 1300 404 226
  • Don't love it? Send it back
  • Price Match Guarantee

Notify me when back in stock

If you’re looking for a professional-grade steam cleaner built to last, the Steamvac RD5 Steam Cleaner delivers unmatched reliability, power, and performance. Designed and manufactured in Australia, the RD5 combines high-pressure cleaning strength with rugged durability — making it the go-to choice for commercial cleaners, contractors, and facility managers who demand results.

Steamvac RD5 Steam Cleaner – Heavy-Duty Australian-Made Carpet Extractor

Constructed from marine-grade fibreglass with a heavy-duty aluminium subframe, this powerhouse is engineered for continuous operation in demanding environments. Whether you’re tackling commercial carpets, upholstery, or hard floors, the RD5 delivers superior suction, faster drying times, and consistent deep-cleaning performance — job after job.

Unmatched Power and Performance

The Steamvac RD5 is equipped with an Italian-made triple piston ceramic plunger pump, rated at 2500 PSI and delivering an adjustable working pressure of up to 600 PSI. This means you can easily switch between gentle upholstery cleaning and high-powered carpet extraction, all in one machine.

Its twin multi-stage 1100W vacuum motors, paired with Steamvac’s exclusive ultra-flow air manifold, ensure powerful suction and faster drying times — reducing downtime and improving efficiency on every clean.

Built Tough with Australian Craftsmanship

Proudly 100% Australian-made, the RD5 stands out for its exceptional build quality. The marine-grade fibreglass body offers incredible durability and comes backed by a 10-year limited warranty, while the aluminium subframe adds strength without unnecessary weight.

Steamvac’s unique float valve shut-off system prevents overfilling, maximising waste tank capacity and protecting your vacuum motors from damage. Combined with built-in mufflers and a cool air intake system, this design not only extends the life of your equipment but ensures quieter, smoother operation on every job.

Ease of Use and Smart Design

Designed for practicality as much as performance, the Steamvac RD5 includes four swivel castors and two pneumatic pump-up wheels, allowing for easy movement in tight or uneven spaces. The rocker-type illuminated switches offer easy operation in low-light environments, while the clear Perspex dome lets operators monitor water recovery in real time.

Every feature of the RD5 is engineered to make cleaning more efficient, from ergonomic handles and logical controls to its robust construction and thoughtful internal layout. This is a machine made for professionals — by professionals.

Key Features and Benefits

  • Triple piston ceramic plunger pump rated at 2500 PSI (600 PSI working pressure).

  • Fully adjustable pressure for carpets, upholstery, and hard floor cleaning.

  • Twin 1100W multi-stage vacuum motors with ultra-flow air manifold for faster drying.

  • Marine-grade fibreglass body with 10-year limited warranty.

  • Heavy-duty aluminium subframe for strength and durability.

  • Unique float valve shut-off system to protect motors and improve tank efficiency.

  • 4 swivel castors + 2 pneumatic wheels for exceptional manoeuvrability.

  • Built-in muffler system for quieter operation.

  • Cool air intake system extends vacuum motor lifespan.

  • Rocker-type illuminated switches for operator convenience.

  • Clear Perspex dome for visibility and ease of monitoring.

  • 100% Australian-made quality and craftsmanship.

Technical Specifications

  • Vacuum Motors: 2 × 1200W (2-stage) with wet-seal bearings

  • Pump: Italian triple piston ceramic plunger, rated at 2500 PSI

  • Working Pressure: Adjustable 0–600 PSI

  • Drive Motor: 1.5 HP, 1.1 kW fully enclosed induction motor

  • Heater: 5 AMP

  • Solution Tank Capacity: 40 litres

  • Waste Tank Capacity: 50 litres

  • Wheels: 4 × swivel castors, 2 × pneumatic pump-up wheels

  • Dimensions: 720 mm (L) × 620 mm (W) × 1000 mm (H)

  • Weight: 54 kg

  • Auto Fill: Not applicable

Ideal For

  • Commercial and industrial cleaning contractors

  • Carpet and upholstery professionals

  • Facilities maintenance teams

  • Hospitality and office cleaning

  • Schools, healthcare, and government buildings

Why Choose Steamvac RD5

The Steamvac RD5 Steam Cleaner represents the best of Australian engineering — powerful, reliable, and designed for professionals who can’t afford downtime. Its combination of strength, adjustability, and user-friendly operation makes it one of the most versatile and durable extractors in its class.

When you choose the RD5, you’re not just buying a machine — you’re investing in performance, efficiency, and longevity.

Description

If you’re looking for a professional-grade steam cleaner built to last, the Steamvac RD5 Steam Cleaner delivers unmatched reliability, power, and performance. Designed and manufactured in Australia, the RD5 combines high-pressure cleaning strength with rugged durability — making it the go-to choice for commercial cleaners, contractors, and facility managers who demand results.

Steamvac RD5 Steam Cleaner – Heavy-Duty Australian-Made Carpet Extractor

Constructed from marine-grade fibreglass with a heavy-duty aluminium subframe, this powerhouse is engineered for continuous operation in demanding environments. Whether you’re tackling commercial carpets, upholstery, or hard floors, the RD5 delivers superior suction, faster drying times, and consistent deep-cleaning performance — job after job.

Unmatched Power and Performance

The Steamvac RD5 is equipped with an Italian-made triple piston ceramic plunger pump, rated at 2500 PSI and delivering an adjustable working pressure of up to 600 PSI. This means you can easily switch between gentle upholstery cleaning and high-powered carpet extraction, all in one machine.

Its twin multi-stage 1100W vacuum motors, paired with Steamvac’s exclusive ultra-flow air manifold, ensure powerful suction and faster drying times — reducing downtime and improving efficiency on every clean.

Built Tough with Australian Craftsmanship

Proudly 100% Australian-made, the RD5 stands out for its exceptional build quality. The marine-grade fibreglass body offers incredible durability and comes backed by a 10-year limited warranty, while the aluminium subframe adds strength without unnecessary weight.

Steamvac’s unique float valve shut-off system prevents overfilling, maximising waste tank capacity and protecting your vacuum motors from damage. Combined with built-in mufflers and a cool air intake system, this design not only extends the life of your equipment but ensures quieter, smoother operation on every job.

Ease of Use and Smart Design

Designed for practicality as much as performance, the Steamvac RD5 includes four swivel castors and two pneumatic pump-up wheels, allowing for easy movement in tight or uneven spaces. The rocker-type illuminated switches offer easy operation in low-light environments, while the clear Perspex dome lets operators monitor water recovery in real time.

Every feature of the RD5 is engineered to make cleaning more efficient, from ergonomic handles and logical controls to its robust construction and thoughtful internal layout. This is a machine made for professionals — by professionals.

Key Features and Benefits

  • Triple piston ceramic plunger pump rated at 2500 PSI (600 PSI working pressure).

  • Fully adjustable pressure for carpets, upholstery, and hard floor cleaning.

  • Twin 1100W multi-stage vacuum motors with ultra-flow air manifold for faster drying.

  • Marine-grade fibreglass body with 10-year limited warranty.

  • Heavy-duty aluminium subframe for strength and durability.

  • Unique float valve shut-off system to protect motors and improve tank efficiency.

  • 4 swivel castors + 2 pneumatic wheels for exceptional manoeuvrability.

  • Built-in muffler system for quieter operation.

  • Cool air intake system extends vacuum motor lifespan.

  • Rocker-type illuminated switches for operator convenience.

  • Clear Perspex dome for visibility and ease of monitoring.

  • 100% Australian-made quality and craftsmanship.

Technical Specifications

  • Vacuum Motors: 2 × 1200W (2-stage) with wet-seal bearings

  • Pump: Italian triple piston ceramic plunger, rated at 2500 PSI

  • Working Pressure: Adjustable 0–600 PSI

  • Drive Motor: 1.5 HP, 1.1 kW fully enclosed induction motor

  • Heater: 5 AMP

  • Solution Tank Capacity: 40 litres

  • Waste Tank Capacity: 50 litres

  • Wheels: 4 × swivel castors, 2 × pneumatic pump-up wheels

  • Dimensions: 720 mm (L) × 620 mm (W) × 1000 mm (H)

  • Weight: 54 kg

  • Auto Fill: Not applicable

Ideal For

  • Commercial and industrial cleaning contractors

  • Carpet and upholstery professionals

  • Facilities maintenance teams

  • Hospitality and office cleaning

  • Schools, healthcare, and government buildings

Why Choose Steamvac RD5

The Steamvac RD5 Steam Cleaner represents the best of Australian engineering — powerful, reliable, and designed for professionals who can’t afford downtime. Its combination of strength, adjustability, and user-friendly operation makes it one of the most versatile and durable extractors in its class.

When you choose the RD5, you’re not just buying a machine — you’re investing in performance, efficiency, and longevity.

Shipping

Shipping is free on all orders over $500 within Australia.

Orders under $500 will incur a flat rate shipping fee of $19.99. 

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 days for handling/processing times and 1 - 5 days for shipping depending on your location. 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 5 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Oz Cleaning Gear.

- Easy Shipping. Flatrate $19.99 or free if your order is over $500.
- Price Match Guarantee. Best prices online guaranteed.
- 30 Day Easy Returns. No happy with your product, we'll take it back no
questions asked.
- Great Service. We pride ourselves on the best service, anywhere.
- Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@ozcleaninggear.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer is responsible for paying the return shipping costs of the item(s) in your order unless your product received was defective or incorrect.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution centre in "Like New" condition and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual signs of wear.

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at sales@ozcleaninggear.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

For orders that meet the certain criteria and are returned, please allow up to 5 days for refund processing time. 

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@ozcleaninggear.com.au the day of delivery.

Oz Cleaning Gear will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Other Return Policy Notes:

  • If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

  • Products that are specified as certified pre-owned or used are ineligible for a return

  • Oz Cleaning Gear only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

  • Currently we do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product. 
Price Match

We always aim to have the best prices available on our store. This is our guarantee to you!

If you (somehow) find another online store with a lower price than us please let us know, simply email us at sales@ozcleaninggear.com.au with a link to the same product on a competitor's website.

Once we have a chance to verify the pricing, we will match or beat the price you found. No questions asked!

Please note that the price must be the total price, that includes any shipping costs and taxes that may be charged by the comparison site.

For any further questions, view our Contact Us page.

Description

If you’re looking for a professional-grade steam cleaner built to last, the Steamvac RD5 Steam Cleaner delivers unmatched reliability, power, and performance. Designed and manufactured in Australia, the RD5 combines high-pressure cleaning strength with rugged durability — making it the go-to choice for commercial cleaners, contractors, and facility managers who demand results.

Steamvac RD5 Steam Cleaner – Heavy-Duty Australian-Made Carpet Extractor

Constructed from marine-grade fibreglass with a heavy-duty aluminium subframe, this powerhouse is engineered for continuous operation in demanding environments. Whether you’re tackling commercial carpets, upholstery, or hard floors, the RD5 delivers superior suction, faster drying times, and consistent deep-cleaning performance — job after job.

Unmatched Power and Performance

The Steamvac RD5 is equipped with an Italian-made triple piston ceramic plunger pump, rated at 2500 PSI and delivering an adjustable working pressure of up to 600 PSI. This means you can easily switch between gentle upholstery cleaning and high-powered carpet extraction, all in one machine.

Its twin multi-stage 1100W vacuum motors, paired with Steamvac’s exclusive ultra-flow air manifold, ensure powerful suction and faster drying times — reducing downtime and improving efficiency on every clean.

Built Tough with Australian Craftsmanship

Proudly 100% Australian-made, the RD5 stands out for its exceptional build quality. The marine-grade fibreglass body offers incredible durability and comes backed by a 10-year limited warranty, while the aluminium subframe adds strength without unnecessary weight.

Steamvac’s unique float valve shut-off system prevents overfilling, maximising waste tank capacity and protecting your vacuum motors from damage. Combined with built-in mufflers and a cool air intake system, this design not only extends the life of your equipment but ensures quieter, smoother operation on every job.

Ease of Use and Smart Design

Designed for practicality as much as performance, the Steamvac RD5 includes four swivel castors and two pneumatic pump-up wheels, allowing for easy movement in tight or uneven spaces. The rocker-type illuminated switches offer easy operation in low-light environments, while the clear Perspex dome lets operators monitor water recovery in real time.

Every feature of the RD5 is engineered to make cleaning more efficient, from ergonomic handles and logical controls to its robust construction and thoughtful internal layout. This is a machine made for professionals — by professionals.

Key Features and Benefits

  • Triple piston ceramic plunger pump rated at 2500 PSI (600 PSI working pressure).

  • Fully adjustable pressure for carpets, upholstery, and hard floor cleaning.

  • Twin 1100W multi-stage vacuum motors with ultra-flow air manifold for faster drying.

  • Marine-grade fibreglass body with 10-year limited warranty.

  • Heavy-duty aluminium subframe for strength and durability.

  • Unique float valve shut-off system to protect motors and improve tank efficiency.

  • 4 swivel castors + 2 pneumatic wheels for exceptional manoeuvrability.

  • Built-in muffler system for quieter operation.

  • Cool air intake system extends vacuum motor lifespan.

  • Rocker-type illuminated switches for operator convenience.

  • Clear Perspex dome for visibility and ease of monitoring.

  • 100% Australian-made quality and craftsmanship.

Technical Specifications

  • Vacuum Motors: 2 × 1200W (2-stage) with wet-seal bearings

  • Pump: Italian triple piston ceramic plunger, rated at 2500 PSI

  • Working Pressure: Adjustable 0–600 PSI

  • Drive Motor: 1.5 HP, 1.1 kW fully enclosed induction motor

  • Heater: 5 AMP

  • Solution Tank Capacity: 40 litres

  • Waste Tank Capacity: 50 litres

  • Wheels: 4 × swivel castors, 2 × pneumatic pump-up wheels

  • Dimensions: 720 mm (L) × 620 mm (W) × 1000 mm (H)

  • Weight: 54 kg

  • Auto Fill: Not applicable

Ideal For

  • Commercial and industrial cleaning contractors

  • Carpet and upholstery professionals

  • Facilities maintenance teams

  • Hospitality and office cleaning

  • Schools, healthcare, and government buildings

Why Choose Steamvac RD5

The Steamvac RD5 Steam Cleaner represents the best of Australian engineering — powerful, reliable, and designed for professionals who can’t afford downtime. Its combination of strength, adjustability, and user-friendly operation makes it one of the most versatile and durable extractors in its class.

When you choose the RD5, you’re not just buying a machine — you’re investing in performance, efficiency, and longevity.

Shipping

Shipping is free on all orders over $500 within Australia.

Orders under $500 will incur a flat rate shipping fee of $19.99. 

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 days for handling/processing times and 1 - 5 days for shipping depending on your location. 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 5 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Oz Cleaning Gear.

- Easy Shipping. Flatrate $19.99 or free if your order is over $500.
- Price Match Guarantee. Best prices online guaranteed.
- 30 Day Easy Returns. No happy with your product, we'll take it back no
questions asked.
- Great Service. We pride ourselves on the best service, anywhere.
- Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@ozcleaninggear.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer is responsible for paying the return shipping costs of the item(s) in your order unless your product received was defective or incorrect.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution centre in "Like New" condition and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual signs of wear.

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at sales@ozcleaninggear.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

For orders that meet the certain criteria and are returned, please allow up to 5 days for refund processing time. 

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@ozcleaninggear.com.au the day of delivery.

Oz Cleaning Gear will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Other Return Policy Notes:

  • If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

  • Products that are specified as certified pre-owned or used are ineligible for a return

  • Oz Cleaning Gear only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

  • Currently we do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product. 
Price Match

We always aim to have the best prices available on our store. This is our guarantee to you!

If you (somehow) find another online store with a lower price than us please let us know, simply email us at sales@ozcleaninggear.com.au with a link to the same product on a competitor's website.

Once we have a chance to verify the pricing, we will match or beat the price you found. No questions asked!

Please note that the price must be the total price, that includes any shipping costs and taxes that may be charged by the comparison site.

For any further questions, view our Contact Us page.