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Delfin MTL452DS Industrial Dry Vacuum Cleaner - black and grey in colour overview image

Delfin MTL452DS Industrial Dry Vacuum Cleaner

by Delfin
SKU MTL452DS-001
$4,096.40

Notify me when back in stock

Delfin MTL52DS Industrial Single Phase Dry Vacuum Cleaner: Compact Power for Australian Industry

The Delfin MTL452DS industrial dry vacuum cleaner (derived from the Mistral 452 DS lineage) is the ultimate solution for efficiently cleaning and handling small to medium amounts of materials in demanding Australian industries. Combining the robustness and formidable performance of a true industrial vacuum with an attractive design and extreme ease of use, it's perfectly suited for critical sectors such as the chemical-pharmaceutical industry, food industry, and cereals milling industry, among others. This compact yet powerful single-phase unit delivers highly reliable dust extraction where high filtration efficiency and exceptional mobility are essential.


Why the Delfin MTL452DS dry vacuum cleaner is Ideal for Australian Professionals:

  • Powerful & Flexible Suction: Powered by two robust bypass motors, each with independent switches and housed in a sturdy, sound-insulated steel casing, the MTL452DS delivers an impressive 2500 mm H₂O waterlift and 360 m³/h airflow. This ensures robust suction performance, while maintaining a low noise level of 76 dB(A). The independent motor controls allow for flexible power usage, optimising efficiency for varying cleaning tasks and potentially reducing energy consumption.

  • High-Efficiency L-Class Filtration with Mechanical Cleaning: Equipped with a large 20,000 cm² L-class polyester star filter, the MTL452DS effectively traps even the finest dust, ensuring a clean and safe working environment. To ensure continuous high suction performance and prevent dust dispersion, an integrated mechanical filter cleaning system is included. A simple external lever shakes the filter vertically, thoroughly and safely dislodging accumulated dust without opening the machine, ensuring constant airflow and prolonged filter life. An optional H14 HEPA filter upgrade is available for 99.995% efficiency on 0.18 micron particles for ultra-fine or critical dust applications.

  • Robust All-Steel Construction & Agile Mobility: Built entirely from painted steel, the MTL452DS is engineered for superior durability and a long service life, resisting impact damage common in demanding industrial environments. Despite its rugged build, its compact dimensions (53 x 60 x 120H cm) and mobile design, mounted on sturdy wheels (2 fixed, 2 braking castors), ensure it's easily moved to all cleaning areas, enhancing productivity and safety across your Australian worksite.

  • Versatile 45-Litre Collection System: Vacuumed material is efficiently collected into a generous 45-litre wheeled steel container. This quick-release tank can be easily extracted and rolled to the dumping point for hassle-free disposal, saving valuable time and effort for the operator and reducing the need for heavy lifting. The option to use disposable bags provides a safer and more hygienic method for handling collected waste, particularly beneficial for fine or hazardous materials.

  • Integrated Power Tool Connectivity: Enhance your workflow and improve on-site dust control with the integrated 600W electric power socket. This feature, complete with optional automatic start/stop functionality, allows for direct connection to power tools, enabling simultaneous operation and efficient on-tool dust extraction, ensuring a cleaner work environment and improved efficiency on your Australian job site.

Ideal Applications for the MTL452DS in Australia:

  • Chemical-Pharmaceutical Industry: For precise and safe dust extraction and maintaining cleanroom standards.

  • Food Industry: Essential for hygienic environments, managing food-grade dust, and preventing cross-contamination.

  • Cereals Milling Industry: Efficiently handling and recovering dust from grain processing.

  • Workshops & Manufacturing Plants: Versatile for general cleaning, material handling, and on-tool extraction.

  • General Industrial Use: A reliable solution for a wide range of dry dust and solids in various light industrial settings.

Technical Specifications:

  • Product Name: Delfin MTL452DS

  • Power Supply: 230V, 50Hz

  • Power: 2.3 kW

  • Max Waterlift: 2500 mm H₂O

  • Max Airflow: 360 m³/h

  • Suction Inlet: 80 mm

  • Noise Level (EN ISO 3744): 76 dB(A)

  • Filter Type: Star (Polyester), L-Class

  • Filtration Surface: 20,000 cm² (Diameter 420mm)

  • Airload on Filter: 180 m³/m²/h

  • Cleaning System: Manual (Integrated Mechanical)

  • Discharge System: Roll-out container

  • Capacity: 45 Litres

  • Dimensions (cm): 53 x 60 x 120H

  • Weight (kg): 48

  • Includes: Accessory Kit (Standard)

Compact Size, Uncompromised Industrial Strength

The Delfin MTL452DS industrial vacuum stands as a testament to powerful performance, robust design, and user-friendly operation in a remarkably compact package. For Australian businesses seeking a reliable, versatile, and highly efficient solution for small to medium-scale dry cleaning and material handling, the MTL452DS delivers exceptional results and long-term value, enhancing cleanliness, safety, and productivity.

Ready to upgrade your industrial cleaning? Explore the Delfin MTL452DS today and experience the power, durability, and efficiency it brings to your Australian operations. 

Description

Delfin MTL52DS Industrial Single Phase Dry Vacuum Cleaner: Compact Power for Australian Industry

The Delfin MTL452DS industrial dry vacuum cleaner (derived from the Mistral 452 DS lineage) is the ultimate solution for efficiently cleaning and handling small to medium amounts of materials in demanding Australian industries. Combining the robustness and formidable performance of a true industrial vacuum with an attractive design and extreme ease of use, it's perfectly suited for critical sectors such as the chemical-pharmaceutical industry, food industry, and cereals milling industry, among others. This compact yet powerful single-phase unit delivers highly reliable dust extraction where high filtration efficiency and exceptional mobility are essential.


Why the Delfin MTL452DS dry vacuum cleaner is Ideal for Australian Professionals:

  • Powerful & Flexible Suction: Powered by two robust bypass motors, each with independent switches and housed in a sturdy, sound-insulated steel casing, the MTL452DS delivers an impressive 2500 mm H₂O waterlift and 360 m³/h airflow. This ensures robust suction performance, while maintaining a low noise level of 76 dB(A). The independent motor controls allow for flexible power usage, optimising efficiency for varying cleaning tasks and potentially reducing energy consumption.

  • High-Efficiency L-Class Filtration with Mechanical Cleaning: Equipped with a large 20,000 cm² L-class polyester star filter, the MTL452DS effectively traps even the finest dust, ensuring a clean and safe working environment. To ensure continuous high suction performance and prevent dust dispersion, an integrated mechanical filter cleaning system is included. A simple external lever shakes the filter vertically, thoroughly and safely dislodging accumulated dust without opening the machine, ensuring constant airflow and prolonged filter life. An optional H14 HEPA filter upgrade is available for 99.995% efficiency on 0.18 micron particles for ultra-fine or critical dust applications.

  • Robust All-Steel Construction & Agile Mobility: Built entirely from painted steel, the MTL452DS is engineered for superior durability and a long service life, resisting impact damage common in demanding industrial environments. Despite its rugged build, its compact dimensions (53 x 60 x 120H cm) and mobile design, mounted on sturdy wheels (2 fixed, 2 braking castors), ensure it's easily moved to all cleaning areas, enhancing productivity and safety across your Australian worksite.

  • Versatile 45-Litre Collection System: Vacuumed material is efficiently collected into a generous 45-litre wheeled steel container. This quick-release tank can be easily extracted and rolled to the dumping point for hassle-free disposal, saving valuable time and effort for the operator and reducing the need for heavy lifting. The option to use disposable bags provides a safer and more hygienic method for handling collected waste, particularly beneficial for fine or hazardous materials.

  • Integrated Power Tool Connectivity: Enhance your workflow and improve on-site dust control with the integrated 600W electric power socket. This feature, complete with optional automatic start/stop functionality, allows for direct connection to power tools, enabling simultaneous operation and efficient on-tool dust extraction, ensuring a cleaner work environment and improved efficiency on your Australian job site.

Ideal Applications for the MTL452DS in Australia:

  • Chemical-Pharmaceutical Industry: For precise and safe dust extraction and maintaining cleanroom standards.

  • Food Industry: Essential for hygienic environments, managing food-grade dust, and preventing cross-contamination.

  • Cereals Milling Industry: Efficiently handling and recovering dust from grain processing.

  • Workshops & Manufacturing Plants: Versatile for general cleaning, material handling, and on-tool extraction.

  • General Industrial Use: A reliable solution for a wide range of dry dust and solids in various light industrial settings.

Technical Specifications:

  • Product Name: Delfin MTL452DS

  • Power Supply: 230V, 50Hz

  • Power: 2.3 kW

  • Max Waterlift: 2500 mm H₂O

  • Max Airflow: 360 m³/h

  • Suction Inlet: 80 mm

  • Noise Level (EN ISO 3744): 76 dB(A)

  • Filter Type: Star (Polyester), L-Class

  • Filtration Surface: 20,000 cm² (Diameter 420mm)

  • Airload on Filter: 180 m³/m²/h

  • Cleaning System: Manual (Integrated Mechanical)

  • Discharge System: Roll-out container

  • Capacity: 45 Litres

  • Dimensions (cm): 53 x 60 x 120H

  • Weight (kg): 48

  • Includes: Accessory Kit (Standard)

Compact Size, Uncompromised Industrial Strength

The Delfin MTL452DS industrial vacuum stands as a testament to powerful performance, robust design, and user-friendly operation in a remarkably compact package. For Australian businesses seeking a reliable, versatile, and highly efficient solution for small to medium-scale dry cleaning and material handling, the MTL452DS delivers exceptional results and long-term value, enhancing cleanliness, safety, and productivity.

Ready to upgrade your industrial cleaning? Explore the Delfin MTL452DS today and experience the power, durability, and efficiency it brings to your Australian operations. 
Shipping

Shipping is free on all orders over $500 within Australia.

Orders under $500 will incur a flat rate shipping fee of $19.99. 

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 days for handling/processing times and 1 - 5 days for shipping depending on your location. 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 5 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Oz Cleaning Gear.

- Easy Shipping. Flatrate $19.99 or free if your order is over $500.
- Price Match Guarantee. Best prices online guaranteed.
- 30 Day Easy Returns. No happy with your product, we'll take it back no
questions asked.
- Great Service. We pride ourselves on the best service, anywhere.
- Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@ozcleaninggear.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer is responsible for paying the return shipping costs of the item(s) in your order unless your product received was defective or incorrect.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution centre in "Like New" condition and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual signs of wear.

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at sales@ozcleaninggear.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

For orders that meet the certain criteria and are returned, please allow up to 5 days for refund processing time. 

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@ozcleaninggear.com.au the day of delivery.

Oz Cleaning Gear will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Other Return Policy Notes:

  • If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

  • Products that are specified as certified pre-owned or used are ineligible for a return

  • Oz Cleaning Gear only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

  • Currently we do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product. 
Price Match

We always aim to have the best prices available on our store. This is our guarantee to you!

If you (somehow) find another online store with a lower price than us please let us know, simply email us at sales@ozcleaninggear.com.au with a link to the same product on a competitor's website.

Once we have a chance to verify the pricing, we will match or beat the price you found. No questions asked!

Please note that the price must be the total price, that includes any shipping costs and taxes that may be charged by the comparison site.

For any further questions, view our Contact Us page.

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Description

Delfin MTL52DS Industrial Single Phase Dry Vacuum Cleaner: Compact Power for Australian Industry

The Delfin MTL452DS industrial dry vacuum cleaner (derived from the Mistral 452 DS lineage) is the ultimate solution for efficiently cleaning and handling small to medium amounts of materials in demanding Australian industries. Combining the robustness and formidable performance of a true industrial vacuum with an attractive design and extreme ease of use, it's perfectly suited for critical sectors such as the chemical-pharmaceutical industry, food industry, and cereals milling industry, among others. This compact yet powerful single-phase unit delivers highly reliable dust extraction where high filtration efficiency and exceptional mobility are essential.


Why the Delfin MTL452DS dry vacuum cleaner is Ideal for Australian Professionals:

  • Powerful & Flexible Suction: Powered by two robust bypass motors, each with independent switches and housed in a sturdy, sound-insulated steel casing, the MTL452DS delivers an impressive 2500 mm H₂O waterlift and 360 m³/h airflow. This ensures robust suction performance, while maintaining a low noise level of 76 dB(A). The independent motor controls allow for flexible power usage, optimising efficiency for varying cleaning tasks and potentially reducing energy consumption.

  • High-Efficiency L-Class Filtration with Mechanical Cleaning: Equipped with a large 20,000 cm² L-class polyester star filter, the MTL452DS effectively traps even the finest dust, ensuring a clean and safe working environment. To ensure continuous high suction performance and prevent dust dispersion, an integrated mechanical filter cleaning system is included. A simple external lever shakes the filter vertically, thoroughly and safely dislodging accumulated dust without opening the machine, ensuring constant airflow and prolonged filter life. An optional H14 HEPA filter upgrade is available for 99.995% efficiency on 0.18 micron particles for ultra-fine or critical dust applications.

  • Robust All-Steel Construction & Agile Mobility: Built entirely from painted steel, the MTL452DS is engineered for superior durability and a long service life, resisting impact damage common in demanding industrial environments. Despite its rugged build, its compact dimensions (53 x 60 x 120H cm) and mobile design, mounted on sturdy wheels (2 fixed, 2 braking castors), ensure it's easily moved to all cleaning areas, enhancing productivity and safety across your Australian worksite.

  • Versatile 45-Litre Collection System: Vacuumed material is efficiently collected into a generous 45-litre wheeled steel container. This quick-release tank can be easily extracted and rolled to the dumping point for hassle-free disposal, saving valuable time and effort for the operator and reducing the need for heavy lifting. The option to use disposable bags provides a safer and more hygienic method for handling collected waste, particularly beneficial for fine or hazardous materials.

  • Integrated Power Tool Connectivity: Enhance your workflow and improve on-site dust control with the integrated 600W electric power socket. This feature, complete with optional automatic start/stop functionality, allows for direct connection to power tools, enabling simultaneous operation and efficient on-tool dust extraction, ensuring a cleaner work environment and improved efficiency on your Australian job site.

Ideal Applications for the MTL452DS in Australia:

  • Chemical-Pharmaceutical Industry: For precise and safe dust extraction and maintaining cleanroom standards.

  • Food Industry: Essential for hygienic environments, managing food-grade dust, and preventing cross-contamination.

  • Cereals Milling Industry: Efficiently handling and recovering dust from grain processing.

  • Workshops & Manufacturing Plants: Versatile for general cleaning, material handling, and on-tool extraction.

  • General Industrial Use: A reliable solution for a wide range of dry dust and solids in various light industrial settings.

Technical Specifications:

  • Product Name: Delfin MTL452DS

  • Power Supply: 230V, 50Hz

  • Power: 2.3 kW

  • Max Waterlift: 2500 mm H₂O

  • Max Airflow: 360 m³/h

  • Suction Inlet: 80 mm

  • Noise Level (EN ISO 3744): 76 dB(A)

  • Filter Type: Star (Polyester), L-Class

  • Filtration Surface: 20,000 cm² (Diameter 420mm)

  • Airload on Filter: 180 m³/m²/h

  • Cleaning System: Manual (Integrated Mechanical)

  • Discharge System: Roll-out container

  • Capacity: 45 Litres

  • Dimensions (cm): 53 x 60 x 120H

  • Weight (kg): 48

  • Includes: Accessory Kit (Standard)

Compact Size, Uncompromised Industrial Strength

The Delfin MTL452DS industrial vacuum stands as a testament to powerful performance, robust design, and user-friendly operation in a remarkably compact package. For Australian businesses seeking a reliable, versatile, and highly efficient solution for small to medium-scale dry cleaning and material handling, the MTL452DS delivers exceptional results and long-term value, enhancing cleanliness, safety, and productivity.

Ready to upgrade your industrial cleaning? Explore the Delfin MTL452DS today and experience the power, durability, and efficiency it brings to your Australian operations. 
Shipping

Shipping is free on all orders over $500 within Australia.

Orders under $500 will incur a flat rate shipping fee of $19.99. 

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 days for handling/processing times and 1 - 5 days for shipping depending on your location. 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 5 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at Oz Cleaning Gear.

- Easy Shipping. Flatrate $19.99 or free if your order is over $500.
- Price Match Guarantee. Best prices online guaranteed.
- 30 Day Easy Returns. No happy with your product, we'll take it back no
questions asked.
- Great Service. We pride ourselves on the best service, anywhere.
- Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@ozcleaninggear.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer is responsible for paying the return shipping costs of the item(s) in your order unless your product received was defective or incorrect.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution centre in "Like New" condition and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual signs of wear.

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at sales@ozcleaninggear.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

For orders that meet the certain criteria and are returned, please allow up to 5 days for refund processing time. 

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@ozcleaninggear.com.au the day of delivery.

Oz Cleaning Gear will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Other Return Policy Notes:

  • If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.

  • Products that are specified as certified pre-owned or used are ineligible for a return

  • Oz Cleaning Gear only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.

  • Currently we do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product. 
Price Match

We always aim to have the best prices available on our store. This is our guarantee to you!

If you (somehow) find another online store with a lower price than us please let us know, simply email us at sales@ozcleaninggear.com.au with a link to the same product on a competitor's website.

Once we have a chance to verify the pricing, we will match or beat the price you found. No questions asked!

Please note that the price must be the total price, that includes any shipping costs and taxes that may be charged by the comparison site.

For any further questions, view our Contact Us page.