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Tennant VWD62 Wet and Dry Vacuum

SKU VWD62
$987.00

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Why Buy From Us

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When you need serious wet and dry cleaning capacity without sacrificing manoeuvrability, the V-WD-62 delivers professional performance in a thoughtfully designed package. The generous 62-litre tank capacity handles substantial spills and extended cleaning sessions, whilst dual independent motors provide the reliable power you need for demanding facility maintenance.

At 18.5kg with excellent manoeuvrability, the V-WD-62 balances capacity with portability. The 8.5-metre power cord provides extensive reach, and the convenient drain hose makes emptying the large tank quick and effortless—no lifting or tilting required. Whether you're managing large spills, handling facility maintenance, or tackling diverse cleaning challenges across your property, the V-WD-62 combines the capacity and power of commercial equipment with user-friendly features that simplify daily operations.

Professional Features for Demanding Wet and Dry Applications

The V-WD-62 is engineered for facilities requiring robust wet/dry cleaning capability with the convenience features that make demanding work manageable.

Dual Independent Motors for Reliable Power

You get dependable performance from two independent motors that deliver consistent suction power for both wet and dry applications. This dual-motor design provides redundancy—if one motor experiences issues, you still have cleaning capability whilst arranging service. The reliable power handles everything from fine dust to substantial liquid spills with the consistent performance commercial facilities demand.

Large 62L Capacity with Convenient Drain Hose

The generous 62-litre tank capacity means extended cleaning sessions without constant emptying interruptions. You'll handle large spills, clean extensive areas, or work throughout your facility without the downtime that smaller tanks require. The integrated drain hose transforms emptying from a cumbersome lifting task into a simple draining operation—position the vacuum over a drain or bucket, open the valve, and let gravity do the work. Your staff will appreciate this convenience, especially when dealing with heavy water loads.

Innovative AP Tube Construction

Like its smaller counterpart, the V-WD-62 features the lightweight yet robust aluminium/plastic composite tube (AP Tube). The inner aluminium layer minimises weight whilst reducing air friction for optimal suction performance, whilst the recycled plastic outer layer provides anti-slip grip, thermal protection, and complete corrosion resistance. The clever two-piece design holds firmly during use but separates easily with a simple turn—no complicated mechanisms to break or frustrate operators.

Certified Antibacterial SANIFILTER Protection

Maintain hygienic conditions with SANIFILTER technology featuring silver ion (Ag+ ion) antibacterial treatment. This certified protection actively destroys bacteria membrane cells, fungi, viruses, and microparasites whilst inhibiting proliferation inside the filter. The treatment minimises bacteria re-emission in exhaust air—crucial for healthcare, childcare, food service, and any environment where hygiene directly impacts health and compliance.

The antibacterial effectiveness against Staphylococcus Aureus and Klebsiella Pneumoniae is verified according to JIS L 1902:2008 International Standard, and maintains effectiveness through up to 5 washes at 40°C. You're getting independently verified protection that lasts through multiple maintenance cycles.

Thoughtful Convenience Features

The reliably-locking flexible hose stays securely connected during operation whilst remaining flexible enough to navigate around obstacles. The on-board tool holder keeps accessories with you as you clean, and the optional additional tool holder provides even more storage capacity when you need to carry multiple attachments. The convenient cable hook manages the 8.5-metre cord during storage, whilst the accessory clip allows attaching the hose to the trolley to minimise storage space requirements.

Technical Specifications

Performance & Capacity

  • Tank Capacity: 62L
  • Sound Level: As low as 74 dBA
  • Power Cord Length: 8.5m
  • Weight: 18.5kg
  • Motors: Dual independent motors

Dimensions

  • Width: 565mm
  • Length: 690mm
  • Height: 920mm

Key Technologies

  • AP Tube: Aluminium/plastic composite construction
  • SANIFILTER: Certified antibacterial treatment (Ag+ ions)
  • Verification: JIS L 1902:2008 International Standard
  • Filter washability: Up to 5 washes at 40°C

Design Features

  • Machine Type: Wet/Dry
  • Power Source: Corded
  • Drain hose for easy emptying
  • Flexible, reliably-locking hose
  • On-board tool holder (optional additional holder available)
  • Integrated cable hook
  • Accessory clip for compact storage

Key Benefits

Robust Performance

  • 62L capacity for extended cleaning sessions
  • Dual independent motors for reliable power
  • Handles substantial spills and demanding applications
  • Suitable for large facilities and heavy-use environments

Easy Operation

  • Drain hose eliminates lifting for emptying
  • AP Tube technology for lightweight manoeuvrability
  • Reliably-locking flexible hose
  • 8.5m cord for extensive reach
  • 74 dBA operation suitable for occupied spaces

Certified Hygiene Protection

  • SANIFILTER destroys bacteria, fungi, and viruses
  • Verified to JIS L 1902:2008 International Standard
  • Minimises bacteria re-emission in exhaust air
  • Maintains effectiveness through 5 washes at 40°C

Convenient Storage & Transport

  • On-board tool holder keeps accessories organised
  • Optional additional tool holder for more capacity
  • Cable hook for neat cord management
  • Accessory clip allows compact hose storage
  • Rust-proof, corrosion-resistant construction

Warranty details:

  • 12 Months on parts and labour

Download the instruction manual here.

Professional Capacity for Commercial Facilities

The V-WD-62 excels in environments requiring substantial wet/dry cleaning capacity. Facilities management operations appreciate the large tank that handles extended cleaning routes without constant emptying. Healthcare facilities benefit from the certified antibacterial filtration combined with the capacity to manage significant cleaning demands.

Industrial environments, large retail spaces, educational campuses, and hospitality venues all benefit from equipment that combines commercial-grade capacity with the convenience features that make demanding work manageable. The dual motor design and robust 62-litre capacity deliver the performance these applications require, whilst thoughtful features like the drain hose and AP Tube construction ensure operators can work efficiently throughout their shifts.

Your Commercial Wet/Dry Solution

The V-WD-62 delivers professional capacity and performance for facilities where cleaning demands exceed what compact units can handle efficiently. The 62-litre tank, dual independent motors, and convenient drain hose address the real-world challenges of commercial facility maintenance, whilst innovative features like the AP Tube construction and SANIFILTER technology provide advantages you won't find in basic wet/dry vacuums.

This is purpose-built commercial equipment designed for demanding applications—combining the capacity and reliability you need with the user-friendly features that make your staff's jobs easier and more efficient.

Description

When you need serious wet and dry cleaning capacity without sacrificing manoeuvrability, the V-WD-62 delivers professional performance in a thoughtfully designed package. The generous 62-litre tank capacity handles substantial spills and extended cleaning sessions, whilst dual independent motors provide the reliable power you need for demanding facility maintenance.

At 18.5kg with excellent manoeuvrability, the V-WD-62 balances capacity with portability. The 8.5-metre power cord provides extensive reach, and the convenient drain hose makes emptying the large tank quick and effortless—no lifting or tilting required. Whether you're managing large spills, handling facility maintenance, or tackling diverse cleaning challenges across your property, the V-WD-62 combines the capacity and power of commercial equipment with user-friendly features that simplify daily operations.

Professional Features for Demanding Wet and Dry Applications

The V-WD-62 is engineered for facilities requiring robust wet/dry cleaning capability with the convenience features that make demanding work manageable.

Dual Independent Motors for Reliable Power

You get dependable performance from two independent motors that deliver consistent suction power for both wet and dry applications. This dual-motor design provides redundancy—if one motor experiences issues, you still have cleaning capability whilst arranging service. The reliable power handles everything from fine dust to substantial liquid spills with the consistent performance commercial facilities demand.

Large 62L Capacity with Convenient Drain Hose

The generous 62-litre tank capacity means extended cleaning sessions without constant emptying interruptions. You'll handle large spills, clean extensive areas, or work throughout your facility without the downtime that smaller tanks require. The integrated drain hose transforms emptying from a cumbersome lifting task into a simple draining operation—position the vacuum over a drain or bucket, open the valve, and let gravity do the work. Your staff will appreciate this convenience, especially when dealing with heavy water loads.

Innovative AP Tube Construction

Like its smaller counterpart, the V-WD-62 features the lightweight yet robust aluminium/plastic composite tube (AP Tube). The inner aluminium layer minimises weight whilst reducing air friction for optimal suction performance, whilst the recycled plastic outer layer provides anti-slip grip, thermal protection, and complete corrosion resistance. The clever two-piece design holds firmly during use but separates easily with a simple turn—no complicated mechanisms to break or frustrate operators.

Certified Antibacterial SANIFILTER Protection

Maintain hygienic conditions with SANIFILTER technology featuring silver ion (Ag+ ion) antibacterial treatment. This certified protection actively destroys bacteria membrane cells, fungi, viruses, and microparasites whilst inhibiting proliferation inside the filter. The treatment minimises bacteria re-emission in exhaust air—crucial for healthcare, childcare, food service, and any environment where hygiene directly impacts health and compliance.

The antibacterial effectiveness against Staphylococcus Aureus and Klebsiella Pneumoniae is verified according to JIS L 1902:2008 International Standard, and maintains effectiveness through up to 5 washes at 40°C. You're getting independently verified protection that lasts through multiple maintenance cycles.

Thoughtful Convenience Features

The reliably-locking flexible hose stays securely connected during operation whilst remaining flexible enough to navigate around obstacles. The on-board tool holder keeps accessories with you as you clean, and the optional additional tool holder provides even more storage capacity when you need to carry multiple attachments. The convenient cable hook manages the 8.5-metre cord during storage, whilst the accessory clip allows attaching the hose to the trolley to minimise storage space requirements.

Technical Specifications

Performance & Capacity

  • Tank Capacity: 62L
  • Sound Level: As low as 74 dBA
  • Power Cord Length: 8.5m
  • Weight: 18.5kg
  • Motors: Dual independent motors

Dimensions

  • Width: 565mm
  • Length: 690mm
  • Height: 920mm

Key Technologies

  • AP Tube: Aluminium/plastic composite construction
  • SANIFILTER: Certified antibacterial treatment (Ag+ ions)
  • Verification: JIS L 1902:2008 International Standard
  • Filter washability: Up to 5 washes at 40°C

Design Features

  • Machine Type: Wet/Dry
  • Power Source: Corded
  • Drain hose for easy emptying
  • Flexible, reliably-locking hose
  • On-board tool holder (optional additional holder available)
  • Integrated cable hook
  • Accessory clip for compact storage

Key Benefits

Robust Performance

  • 62L capacity for extended cleaning sessions
  • Dual independent motors for reliable power
  • Handles substantial spills and demanding applications
  • Suitable for large facilities and heavy-use environments

Easy Operation

  • Drain hose eliminates lifting for emptying
  • AP Tube technology for lightweight manoeuvrability
  • Reliably-locking flexible hose
  • 8.5m cord for extensive reach
  • 74 dBA operation suitable for occupied spaces

Certified Hygiene Protection

  • SANIFILTER destroys bacteria, fungi, and viruses
  • Verified to JIS L 1902:2008 International Standard
  • Minimises bacteria re-emission in exhaust air
  • Maintains effectiveness through 5 washes at 40°C

Convenient Storage & Transport

  • On-board tool holder keeps accessories organised
  • Optional additional tool holder for more capacity
  • Cable hook for neat cord management
  • Accessory clip allows compact hose storage
  • Rust-proof, corrosion-resistant construction

Warranty details:

  • 12 Months on parts and labour

Download the instruction manual here.

Professional Capacity for Commercial Facilities

The V-WD-62 excels in environments requiring substantial wet/dry cleaning capacity. Facilities management operations appreciate the large tank that handles extended cleaning routes without constant emptying. Healthcare facilities benefit from the certified antibacterial filtration combined with the capacity to manage significant cleaning demands.

Industrial environments, large retail spaces, educational campuses, and hospitality venues all benefit from equipment that combines commercial-grade capacity with the convenience features that make demanding work manageable. The dual motor design and robust 62-litre capacity deliver the performance these applications require, whilst thoughtful features like the drain hose and AP Tube construction ensure operators can work efficiently throughout their shifts.

Your Commercial Wet/Dry Solution

The V-WD-62 delivers professional capacity and performance for facilities where cleaning demands exceed what compact units can handle efficiently. The 62-litre tank, dual independent motors, and convenient drain hose address the real-world challenges of commercial facility maintenance, whilst innovative features like the AP Tube construction and SANIFILTER technology provide advantages you won't find in basic wet/dry vacuums.

This is purpose-built commercial equipment designed for demanding applications—combining the capacity and reliability you need with the user-friendly features that make your staff's jobs easier and more efficient.

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.

STORE FAQs

We offer standard shipping across Australia. Orders over $500 receive free standard shipping, subject to our shipping policy regarding bulky items.

We accept returns within 30 days of purchase for unused items in original packaging.

Yes, we offer competitive pricing for bulk orders. Contact our team for a custom quote.

Yes. Save on delivery fee and get in touch with our team to organise collection.

Order processing times may vary based on a number of reasons. However, generally orders are processed within 2 - 4 business days.

Shipping can vary due to the product purchased, the customers location and other factors. However you can expect your product to arrive within 2 - 10 days.

The majority of products have a minimum of 12 months warranty. This can change however from brand to brand. Get in touch with our team to find out more.

As we stock a broad range of products and brands, servicing and repairs can also vary. Get in contact with our team to discuss further.

Yes we do. If you need a spare or replacement part and don't see it on our site, get in touch with our team as we will most likely be able to source it for you.

Aussie Wide Shipping

Fast and competitive

Lifetime Support

Product lifetime support

Spare parts

We source spare parts

Buying in bulk?

Request a quote

Description

When you need serious wet and dry cleaning capacity without sacrificing manoeuvrability, the V-WD-62 delivers professional performance in a thoughtfully designed package. The generous 62-litre tank capacity handles substantial spills and extended cleaning sessions, whilst dual independent motors provide the reliable power you need for demanding facility maintenance.

At 18.5kg with excellent manoeuvrability, the V-WD-62 balances capacity with portability. The 8.5-metre power cord provides extensive reach, and the convenient drain hose makes emptying the large tank quick and effortless—no lifting or tilting required. Whether you're managing large spills, handling facility maintenance, or tackling diverse cleaning challenges across your property, the V-WD-62 combines the capacity and power of commercial equipment with user-friendly features that simplify daily operations.

Professional Features for Demanding Wet and Dry Applications

The V-WD-62 is engineered for facilities requiring robust wet/dry cleaning capability with the convenience features that make demanding work manageable.

Dual Independent Motors for Reliable Power

You get dependable performance from two independent motors that deliver consistent suction power for both wet and dry applications. This dual-motor design provides redundancy—if one motor experiences issues, you still have cleaning capability whilst arranging service. The reliable power handles everything from fine dust to substantial liquid spills with the consistent performance commercial facilities demand.

Large 62L Capacity with Convenient Drain Hose

The generous 62-litre tank capacity means extended cleaning sessions without constant emptying interruptions. You'll handle large spills, clean extensive areas, or work throughout your facility without the downtime that smaller tanks require. The integrated drain hose transforms emptying from a cumbersome lifting task into a simple draining operation—position the vacuum over a drain or bucket, open the valve, and let gravity do the work. Your staff will appreciate this convenience, especially when dealing with heavy water loads.

Innovative AP Tube Construction

Like its smaller counterpart, the V-WD-62 features the lightweight yet robust aluminium/plastic composite tube (AP Tube). The inner aluminium layer minimises weight whilst reducing air friction for optimal suction performance, whilst the recycled plastic outer layer provides anti-slip grip, thermal protection, and complete corrosion resistance. The clever two-piece design holds firmly during use but separates easily with a simple turn—no complicated mechanisms to break or frustrate operators.

Certified Antibacterial SANIFILTER Protection

Maintain hygienic conditions with SANIFILTER technology featuring silver ion (Ag+ ion) antibacterial treatment. This certified protection actively destroys bacteria membrane cells, fungi, viruses, and microparasites whilst inhibiting proliferation inside the filter. The treatment minimises bacteria re-emission in exhaust air—crucial for healthcare, childcare, food service, and any environment where hygiene directly impacts health and compliance.

The antibacterial effectiveness against Staphylococcus Aureus and Klebsiella Pneumoniae is verified according to JIS L 1902:2008 International Standard, and maintains effectiveness through up to 5 washes at 40°C. You're getting independently verified protection that lasts through multiple maintenance cycles.

Thoughtful Convenience Features

The reliably-locking flexible hose stays securely connected during operation whilst remaining flexible enough to navigate around obstacles. The on-board tool holder keeps accessories with you as you clean, and the optional additional tool holder provides even more storage capacity when you need to carry multiple attachments. The convenient cable hook manages the 8.5-metre cord during storage, whilst the accessory clip allows attaching the hose to the trolley to minimise storage space requirements.

Technical Specifications

Performance & Capacity

  • Tank Capacity: 62L
  • Sound Level: As low as 74 dBA
  • Power Cord Length: 8.5m
  • Weight: 18.5kg
  • Motors: Dual independent motors

Dimensions

  • Width: 565mm
  • Length: 690mm
  • Height: 920mm

Key Technologies

  • AP Tube: Aluminium/plastic composite construction
  • SANIFILTER: Certified antibacterial treatment (Ag+ ions)
  • Verification: JIS L 1902:2008 International Standard
  • Filter washability: Up to 5 washes at 40°C

Design Features

  • Machine Type: Wet/Dry
  • Power Source: Corded
  • Drain hose for easy emptying
  • Flexible, reliably-locking hose
  • On-board tool holder (optional additional holder available)
  • Integrated cable hook
  • Accessory clip for compact storage

Key Benefits

Robust Performance

  • 62L capacity for extended cleaning sessions
  • Dual independent motors for reliable power
  • Handles substantial spills and demanding applications
  • Suitable for large facilities and heavy-use environments

Easy Operation

  • Drain hose eliminates lifting for emptying
  • AP Tube technology for lightweight manoeuvrability
  • Reliably-locking flexible hose
  • 8.5m cord for extensive reach
  • 74 dBA operation suitable for occupied spaces

Certified Hygiene Protection

  • SANIFILTER destroys bacteria, fungi, and viruses
  • Verified to JIS L 1902:2008 International Standard
  • Minimises bacteria re-emission in exhaust air
  • Maintains effectiveness through 5 washes at 40°C

Convenient Storage & Transport

  • On-board tool holder keeps accessories organised
  • Optional additional tool holder for more capacity
  • Cable hook for neat cord management
  • Accessory clip allows compact hose storage
  • Rust-proof, corrosion-resistant construction

Warranty details:

  • 12 Months on parts and labour

Download the instruction manual here.

Professional Capacity for Commercial Facilities

The V-WD-62 excels in environments requiring substantial wet/dry cleaning capacity. Facilities management operations appreciate the large tank that handles extended cleaning routes without constant emptying. Healthcare facilities benefit from the certified antibacterial filtration combined with the capacity to manage significant cleaning demands.

Industrial environments, large retail spaces, educational campuses, and hospitality venues all benefit from equipment that combines commercial-grade capacity with the convenience features that make demanding work manageable. The dual motor design and robust 62-litre capacity deliver the performance these applications require, whilst thoughtful features like the drain hose and AP Tube construction ensure operators can work efficiently throughout their shifts.

Your Commercial Wet/Dry Solution

The V-WD-62 delivers professional capacity and performance for facilities where cleaning demands exceed what compact units can handle efficiently. The 62-litre tank, dual independent motors, and convenient drain hose address the real-world challenges of commercial facility maintenance, whilst innovative features like the AP Tube construction and SANIFILTER technology provide advantages you won't find in basic wet/dry vacuums.

This is purpose-built commercial equipment designed for demanding applications—combining the capacity and reliability you need with the user-friendly features that make your staff's jobs easier and more efficient.

Shipping

Orders are subject to flat rate shipping fees starting from $24.99. Shipping costs may vary depending on the size and weight of the items purchased, as well as the delivery location.

All applicable shipping fees will be clearly displayed at checkout during the order process, so you can review them before completing your purchase.

If you see something that you think is wrong, please let us know. 

You may think that some shipping fees are high, but just remember — most of the time your product is delivered by a real person, driving a real truck, often giving up a large portion of their day to make sure it arrives safely.

Behind every delivery is someone lifting, loading, navigating traffic, and taking care to ensure your order gets to you in perfect condition. We value their hard work just as much as we value your support, so we truly appreciate your understanding when it comes to freight costs.

Please keep in mind that these shipping prices are applicable for metro areas of Australia (VIC, NSW, SA) and some orders in remote areas (NT, WA, QLD, TAS) may also be subject to higher shipping fees. This will be communicated with the customer prior to shipment and confirmation of the order. 

Some large bulky orders may require freight and this could be an additional cost and will be communicated with the customer prior to shipment. 

Feel free to contact our team on 1300 404 226 or email at sales@ozcleaninggear.com.au for more information. 

We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

Please allow 2 - 4 business days (Monday to Friday) for handling/processing times and 1 - 7 days for shipping depending on your location. Sometimes this time may vary due to a number of reasons however the common 

Orders are processed on business days (Monday to Friday). Please note that processing and shipping times may vary during weekends and public holidays. We do our best to get your order out as quickly as possible, and appreciate your patience during these periods.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@ozcleaninggear.com.au.

Shipping times may vary depending on each case by case. Please allow up to 4 days for product handling time and up to 7 days for receiving your product from being shipped. 

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Delivery & Responsibility After Delivery

Once an order has been delivered to the shipping address provided at checkout, Oz Cleaning Gear is no longer responsible for any loss, theft, or damage that may occur after delivery. If the courier confirms that the order has been delivered (including where an order has been left in a safe location as per the courier’s discretion), ownership and responsibility pass to the customer.

Customers may add special delivery instructions (e.g., “please leave at back door” or “signature required”) at the time of placing the order. If you request “Signature on Delivery” and are not available to sign, re-delivery or redirection fees may apply, and these costs will be the responsibility of the customer.

We recommend choosing the delivery option that best suits your needs to ensure safe receipt of your order.

While we always do our best to honour delivery instructions provided at checkout, there may be occasions where these notes are unintentionally missed by the delivery driver.

We work with real people who are doing their best each day, and from time to time things can be overlooked. We appreciate your understanding and patience should this occur.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@ozcleaninggear.com.au, then visit our Returns page and lodge your return claim online.